Please select Into the mobile phone version | Continue to access the computer ver.
varification code?
3362 10 2017-12-25
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Indio
Second Officer
Flight distance : 22667 ft
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Austria
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whats this?

can't login - i did not get any code




Screen Shot 2017-12-25 at 20.31.11.jpg
2017-12-25
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BagoDJIoperator
Captain
Flight distance : 696929 ft
Trinidad and Tobago
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try and restart the DJI assistant 2 or download the latest version
2017-12-25
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Indio
Second Officer
Flight distance : 22667 ft
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Austria
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it is the latest:

DJI+Assistant+2+1.1.8 mac
2017-12-25
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Dirty Bird
Captain
Flight distance : 6313048 ft
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United States
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I had this happen recently also where it didn't show a verification code to enter.  It's as though it isn't connecting to the server for the code.  Try restarting the program or your computer.  After a couple attempts I finally saw a verification code.
2017-12-25
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Indio
Second Officer
Flight distance : 22667 ft
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Austria
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THX  will try
2017-12-25
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DJI Susan
Administrator

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Hi Indio, we have been aware of the server issue and fixed it, please try later to see whether it works. I'm sincerely sorry for the troubles.
2017-12-26
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Indio
Second Officer
Flight distance : 22667 ft
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Austria
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now working

thx susan
2017-12-26
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DJI Susan
Administrator

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Indio Posted at 2017-12-26 11:06
now working

thx susan

You are welcome. Feel free to contact us if you have any other questions.
2017-12-28
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Harturo319
New
United States
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DJI Susan Posted at 2017-12-28 02:50
You are welcome. Feel free to contact us if you have any other questions.

I am having this issue. No captcha, no connection to the customer support link from the Assistant 2 app. Is this a server issue again?
2018-3-5
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DJI Susan
Administrator

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Harturo319 Posted at 2018-3-5 16:31
I am having this issue. No captcha, no connection to the customer support link from the Assistant 2 app. Is this a server issue again?

Harturo319, I've checked at our end, the verification code works well. Could you check again? Change the WiFi to see whether it remains.
2018-3-9
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LightningStalkr
lvl.1
Flight distance : 21959 ft

United States
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I just tried Assistant and encountered this, tried restarting the computer and Assistant many times and still I cannot see it.
2018-3-13
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