DJI OSMO + Android 8.1 Crashing and can't use osmo record button
12
5415 47 2017-12-25
Uploading and Loding Picture ...(0/1)
o(^-^)o
DJI Mindy
Administrator
Flight distance : 7 ft
  • >>>
Offline

Benzerg Posted at 2018-2-3 02:52
And when android releases another update? we have to wait another half a year? not forgetting that Android 8 came out in the summer some time and we're now leaving winter, and you're app only just got an update out and .1 came...

I then did research into DJI's other apps, turns out people have been having major issues for years, So I'll be selling my osmo, and never buying another DJI product because I don't believe you can keep your features/app in a working state reliably.

Hi Ben, DJI GO v3.1.28 for Android has been released, please update at your earliest convenience and let us know if there is any further problem, we apologize for the trouble caused before.
2018-2-5
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
  • >>>
Offline

Igor Bujanovic Posted at 2018-2-3 08:36
Application crashes upon start on both Pixel XL and Pixel 2 XL, the content of the directory is empty! No crash logs. The problem persist now for almost 2 months, and is still not solved??

Hi Igor, DJI GO v3.1.28 for Android has been released, please update at your earliest convenience and let us know if the issue persists, thank you.
2018-2-5
Use props
APE RS125
New

United States
Offline

There is no new version in the Google PlayStore - still 3.1.26

2018-2-6
Use props
LeMagus
New
United States
Offline

Now it's there. Downloaded it but won't be able to rest for a day or so. Hoping this works.
2018-2-7
Use props
Niantic
lvl.1
Flight distance : 2943 ft
United States
Offline

DJI Go 3.1.34 installed and the app still will not take standard video  on a pixel2 with android Oreo 8.1.
2018-5-12
Use props
djiuser_WrZno7VVP91E
New
Germany
Offline

I found a solution using my "old" Pixel (1) 32GB on the latest Android 8.1 version with DJI version 3.1.38

The problem i experienced was that the app crashed one second after it tried to connect to the Osmo mobile (1).

What you need to do is to adjust the Bluetooth protocol

Settings -> System -> Developer Options* -> Bluetooth AVRCP Version

Set the Bluetooth AVRCP Version from the default 1.4 to 1.5

* to unlock developer options go to Settings -> System -> About phone and tap "Build number" 5 times

That should work. Can somebody confirm?

2018-6-27
Use props
mannvera
lvl.3

Sweden
Offline

djiuser_WrZno7VVP91E Posted at 2018-6-27 08:10
I found a solution using my "old" Pixel (1) 32GB on the latest Android 8.1 version with DJI version 3.1.38

The problem i experienced was that the app crashed one second after it tried to connect to the Osmo mobile (1).

tried
AVRCP 1.4, 1.5, 1.6
None worked on  OnePlus 6
Android 8.1.0
DJI Go 3.1.43  from 2018  juli  17
2018-7-17
Use props
djiuser_AgjU03haP7I5
New
Offline

Cem Bilgen Posted at 2018-1-20 23:56
I use huawei mate 10 pro. I have a problem. Please hurry please

DJI go to crash soon after connect to camera so I can't use this software. .  On my Samsung Note 3 Neo...why... Please fix it....
I've tried to install again....nothing change...
To change language on mobile from Italian to English ....
Nothing...
2019-9-11
Use props
12
Advanced
You need to log in before you can reply Login | Register now

Credit Rules