integer
Captain
Flight distance : 113355784 ft
Greece
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Foxglove84 Posted at 2018-1-30 12:21
Were you able to resolve your issue? As in provided a fix and an explanation-- you shouldn't be restricted from pointing the cam/gimbal down as this is a feature and function of the drone.
I had the same problem with my mavic pro at around the same time as you after a firmware update even though mine had no history of crashes or problems but for when I updated the drone. I was advised by DJI to send it in for diagnostic and repair but after receipt and a call DJI conceded no diagnostics but they default to replace the whole gimbal solution no matter if it was your fault or the firmware's fault--and of course at your cost. In hindsight, I should have troubleshot it by rolling back to an earlier firmware or waited for a new firmware. I am currently waiting for a call from a supervisor from DJI repair. Please also refer to my thread Gimbal Overload and DJI Repair USeless. I provided a video sample and it is similar to yours (https://forum.dji.com/thread-132292-1-1.html).
I do not want to get involved with dji service. it is probably damaged the ribbon. I will fix it myself if necessary. good luck my friend |
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