DJI Thor
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Flight distance : 13602 ft
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Aaronfrancis89 Posted at 2017-12-28 15:27
Hey mate, thanks for the reply. I’m not sure how to get the account number without the drone but I will be getting the drone from the store today to try and get support to resolve this remotely. When I get the drone I will pm you. Thanks
Thank you for your info, Aaron. We had forwarded the support case that you've experienced to the designated team to check more details, we will do the best to improve our service.
For the gimbal noise issue, you are using a Phantom 4 Adv, right? Please let me know if it is not resolved, I will forward you a beta to solve it.
And how about the connecting issue? Is everything working properly now? For the iPad, please kindly update the operating system to the latest version and then check if it can work. Please keep us updated if there are any issues, I would love to help. Thank you. |
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