Hi can you help me on this. There is a weird noise clicking on the gimbal and causes vibration. My drone is 6 days old. I tested it last friday Dec 22. The drone seems okay by that time. Then, today, I was about to fly it again but I noticed that weird sound and vibration coming from the gimbal/camera. Please help me. Thanks.

Did anything happen before, like hard landing? I would recommend you do a gimbal calibration, see if it is better. Please keep us posted.

DJI Diana Posted at 2017-12-29 23:06
Did anything happen before, like hard landing? I would recommend you do a gimbal calibration, see if it is better. Please keep us posted.

No hard landing, no crashes. The drone was 6 days old.

josephayay Posted at 2017-12-30 02:37
No hard landing, no crashes. The drone was 6 days old.

Could you please provide me with your DJI Account email? I'll see if I can add a beta firmware to your account. It may be able to solve this issue.

DJI Diana Posted at 2017-12-30 03:53
Could you please provide me with your DJI Account email? I'll see if I can add a beta firmware to your account. It may be able to solve this issue.

joseph.ayay@gmail.com

same problem as mine but the thing nosie coming when the camera looking to down side any helps? my gmail is ykyoungbeatz@gmail.com

josephayay Posted at 2017-12-30 18:17

Just checked it, the beta has been added to your account, please check it via DJI Assistant 2.

cyzack Posted at 2017-12-31 00:26
same problem as mine but the thing nosie coming when the camera looking to down side any helps? my gmail is

Added it, please check it.

DJI Diana Posted at 2018-1-1 18:56
Just checked it, the beta has been added to your account, please check it via DJI Assistant 2.

Got it! Thanks!

DJI Diana Posted at 2018-1-1 18:57
Added it, please check it.

Dear Diana,

Can you provide me the beta firmware? My account is  piriquito_p4a@outlook.com

My Drone since the last flight is doing a low buzzing sound on the gimbal.

Thanks

Pardal-Voador Posted at 2018-1-9 03:39
Dear Diana,

Can you provide me the beta firmware? My account is  

Added the Phantom 4 Adv beta to your account, please check it.

DJI Diana Posted at 2018-1-9 18:26
Added the Phantom 4 Adv beta to your account, please check it.

Hi Diana,

The beta does not appear in DJI Assistant 2 for me.

Can you check again?

piriquito_p4a@outlook.com

Thanks

Pardal-Voador Posted at 2018-1-10 13:35
Hi Diana,

The beta does not appear in DJI Assistant 2 for me.

Pardal, I've replied your new thread, please check it, the beta will be added to your new account on Monday.

DJI Diana Posted at 2018-1-12 22:53
Pardal, I've replied your new thread, please check it, the beta will be added to your new account on Monday.

Hi Diana,

I've gotten the beta firmware.. It appeared yesterday in my account.

I updated my aircraft and now, everything is ok.

Many thanks.

I’m having the same issue.  Please add the beta firmware to my account as well.

Acct:   jeremymildred@msn.com

Thanks!!

fans83870624 Posted at 2018-1-14 18:51
I’m having the same issue.  Please add the beta firmware to my account as well.

Acct:   

I have the phantom 4 pro but it makes this same noises!  Is there a firmware update for the pro that will correct this issue?  Thanks!

Pardal-Voador Posted at 2018-1-14 05:42
Hi Diana,

I've gotten the beta firmware.. It appeared yesterday in my account.

Glad to hear that, hope you enjoy it, fly safe!

jharris09 Posted at 2018-1-14 21:43
I have the phantom 4 pro but it makes this same noises!  Is there a firmware update for the pro that will correct this issue?  Thanks!

Well, I'll add the beta firmware to your account within 1 business day, please give it a try.

Have the same issue - please add beta version to my account t.barylo@webeco.com.pl