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'Clicking' Sound on Osmo Mobile
912 2 2017-12-29
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djiuser_tGYKEfH
Captain
Flight distance : 80522 ft
Bolivia
Offline

Hi,

I'm experiencing some clicking sound in my Osmo mobile's roll motor. Pls see vid attached - you can hear the sound while I was doing auto calibration and when I moved the joystick. The motor also feels hot after its switched on for abt 40secs.

https://www.dropbox.com/s/z0hq9f1v0plu8ut/IMG_0563.mp4?dl=0

Is there a way to fix this ourselves? I'm at the start of my south america trip and will I won't have the Osmo for the rest of my trip if I send it back!
2017-12-29
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DJI Elektra
Administrator
China
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Hi, sir. The sound is abnormal. Did you get any error message? Please ensure that the gimbal is level when the osmo is off.
2017-12-30
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djiuser_tGYKEfH
Captain
Flight distance : 80522 ft
Bolivia
Offline

Didn't get any error messages. Have opened a case for refund/ replacement. Is refund for Osmo mobile valid within 15 days?
2017-12-30
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