Firmware update failed code (0x020103)
786 5 2017-12-30
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billy chapman
lvl.1
United Kingdom
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Firmware update keeps failing. Iv tried via the DJI go app and assistant 2 on the Mac but no luck can someone please help as I have only had the drone 24h
2017-12-30
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DJI Susan
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Hello Billy, could you leave your DJI Account here? I'd like to help you get the beta permission and refer the below to try again.

1.Log into your DJI account.
2.Upgrade the firmware V1.3.8.10 or V1.3.8.11. or V1.3.8.13
3.Once it's done, please press the "Record" button on RC and make sure it's recording, then start to upgrade firmware to the latest one, it will be working.
2017-12-30
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billy chapman
lvl.1
United Kingdom
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DJI Susan Posted at 2017-12-30 23:27
Hello Billy, could you leave your DJI Account here? I'd like to help you get the beta permission and refer the below to try again.

1.Log into your DJI account.

Billy.chapman2989@gmail.com
2017-12-31
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billy chapman
lvl.1
United Kingdom
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billy chapman Posted at 2017-12-31 11:44
Billy.chapman2989@gmail.com

billy.chapman2989@gmail.com
2017-12-31
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DJI Susan
Administrator
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billy chapman Posted at 2017-12-31 11:44
Billy.chapman2989@gmail.com

Well received. I've forwarded to the designated team to add you in, please check later.
2017-12-31
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billy chapman
lvl.1
United Kingdom
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Beta firmware keeps failing at 15% every time.
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2018-1-1
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