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IMU CALIBRATION ERROR
6967 17 2017-12-30
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Airlfix.dk
lvl.4
Flight distance : 6459242 ft
Denmark
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After doing a fw upgrade today I get IMU error and the GO app asks for an IMU calibration.

But I can not IMU calibrate as I fer this error every time.

I tried reinstalling the fw and app but the error continues and I can’t calibrate or fly now.

How do I get out of this?
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2017-12-30
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Airlfix.dk
lvl.4
Flight distance : 6459242 ft
Denmark
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Nobody experienced this before or know how to fix it?
2017-12-30
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Woe
Captain
Flight distance : 4129268 ft
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United States
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I’ve never seen that before.
2017-12-30
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DJI Susan
Administrator

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Hi Airlfix, just to verify, has the drone been involved in crash or hard landing before? If not, I'm afraid that the issue can not be figured out remotely, and would suggest to send it in for a fully diagnosis: https://www.dji.com/support
2017-12-30
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A CW
Captain
Flight distance : 13051788 ft
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United Kingdom
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I had IMU errors on my P4P - the only solution was to return it to DJI and wait 4 weeks.
2017-12-31
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Eagle_Eye
First Officer
Flight distance : 4137720 ft
United States
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Does this error pop out right after you hit calibrate IMU from GO 4?
Is the MP connected to RC/Device before you hit IMU cal from GO 4?
Can you list your step sequence ?
2017-12-31
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Airlfix.dk
lvl.4
Flight distance : 6459242 ft
Denmark
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DJI Susan Posted at 2017-12-30 23:24
Hi Airlfix, just to verify, has the drone been involved in crash or hard landing before? If not, I'm afraid that the issue can not be figured out remotely, and would suggest to send it in for a fully diagnosis: https://www.dji.com/support

No, it’s never been in a crash.

I haven’t flown it in weeks, and after the fw update it just shows these errors when I try to calibrate the gimbal.
2018-1-1
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Airlfix.dk
lvl.4
Flight distance : 6459242 ft
Denmark
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Eagle_Eye Posted at 2017-12-31 04:57
Does this error pop out right after you hit calibrate IMU from GO 4?
Is the MP connected to RC/Device before you hit IMU cal from GO 4?
Can you list your step sequence ?

I first updated via the GO app, and got the same error message when I first tried to update the gimbal.

I then reinstalled the fw via the Assistant 2 app. I did a reboot of the MAVIC, rc and GO app. Turned on rc amd GO App and connected the MAVIC. When the GO app connects to the MAVIC it says IMU error. I then try to calibrate the IMU via the app with the MAVIC still connected but get this error everytime.
2018-1-1
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DJI Susan
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Airlfix.dk Posted at 2018-1-1 01:51
No, it’s never been in a crash.

I haven’t flown it in weeks, and after the fw update it just shows these errors when I try to calibrate the gimbal.

Thanks for getting back to us. Please refer my previous suggestion and send it in, the local team will take care once the unit arrived.
2018-1-2
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DanCam
New
Flight distance : 735 ft
Peru
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I have the solution!! Start the calibration with the drone on one of the sides, not like the first image of the app. (1. Drone on the side, 2. Drone like the first image, 3. Drone pointing up, 4. Drone upside down). Well that works for me!!!  
2019-3-8
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Alfieris
lvl.3
Colombia
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DanCam Posted at 3-8 08:18
I have the solution!! Start the calibration with the drone on one of the sides, not like the first image of the app. (1. Drone on the side, 2. Drone like the first image, 3. Drone pointing up, 4. Drone upside down). Well that works for me!!!

hello some know how to solve the error -71 in the calibration of the imu in the mavic pro.
2019-3-22
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Picanoc Jack
Captain
Flight distance : 6062733 ft
Canada
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had that warning before, I had sent it to DJI, turns out it was a sensor module that was faulty
2019-3-23
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djiuser_8I6bZnTjNGpc
New

United States
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I experienced the same problem. I brought my phantom 4 on our Caribbean cruise, tried to calibrate IMU at least 10 times outside the ship when we docked to Mexico but it says calibration error. Got so frustrated because I was glad that they let me check in my drone into the cruise ship but I was not able to fly it in Honduras and Mexico : (
2019-4-10
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Balu29
New
United States
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DanCam Posted at 3-8 08:18
I have the solution!! Start the calibration with the drone on one of the sides, not like the first image of the app. (1. Drone on the side, 2. Drone like the first image, 3. Drone pointing up, 4. Drone upside down). Well that works for me!!!

Hi all I had the same issue could not calibrate the IMU, but I followed the instructions from DanCam and it works as well on my drone.

Thank you finding this out
2019-6-2
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Balu29
New
United States
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DanCam Posted at 3-8 08:18
I have the solution!! Start the calibration with the drone on one of the sides, not like the first image of the app. (1. Drone on the side, 2. Drone like the first image, 3. Drone pointing up, 4. Drone upside down). Well that works for me!!!

It works
I did it the same way and it works
2019-6-2
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Mateusz Gizler
New

Sri Lanka
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DanCam Posted at 2019-3-8 08:18
I have the solution!! Start the calibration with the drone on one of the sides, not like the first image of the app. (1. Drone on the side, 2. Drone like the first image, 3. Drone pointing up, 4. Drone upside down). Well that works for me!!!

Genius ! Working perfect, but I had to find 5th position, now IMU Calibration requires 5 positions in the app.  I suppose it was on the side again.
2-3 00:51
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Kevin Bianchi
New

United States
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DanCam Posted at 2019-3-8 08:18
I have the solution!! Start the calibration with the drone on one of the sides, not like the first image of the app. (1. Drone on the side, 2. Drone like the first image, 3. Drone pointing up, 4. Drone upside down). Well that works for me!!!

This worked, Thank you!
6-17 01:46
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jlbenedini
lvl.1
Flight distance : 2776 ft

Brazil
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DanCam Posted at 2019-3-8 08:18
I have the solution!! Start the calibration with the drone on one of the sides, not like the first image of the app. (1. Drone on the side, 2. Drone like the first image, 3. Drone pointing up, 4. Drone upside down). Well that works for me!!!

Thank you so much ... you saved me !! Congratulations on helping people solve problems like this.
9-1 15:41
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