Dave_
New
United States
Offline
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Hello all,
I have a brand new DJI Spark, and after practicing with a $100 Holy Stone drone, this thing is absolutely amazing. However, after the inaugural flight I'm having trouble with the downloading of images.
First of all, I am not getting these images off an SD card in the drone, as there's no SD card in it yet. This is having to do with the images and video streamed to the phone and stored during flight. I do understand that using an SD card may fix these issues, but the streaming should work, even if the SD card is the preferred method.
So, the data I want is stored on my phone locally. When I open the DJI Go app and go to the editor, I can view videos and photos. Each has a little download icon, which when pressed gives a message that the video/image is stored in the ...DCIM/DJI folder. When I check this folder on my android phone using my windows PC, I can view, play, and move video files. However, no image files are present in this folder no matter how many times I press the download icon in the DJI App.
In my phone, if I navigate to ...DJI/dji.go.v4/CACHE_IMAGE, I can see all the picture (.jpg) image files stored by the app, however these files can not be read or moved by windows. Windows image viewer gives the message "we can't open this file". If I try to move it to my local computer, it says "unspecified error"
I assume the images stored in DJI/dji.go.v4/CACHE_IMAGE are some proprietary format and that's why you need to press the little download button, at which point they're made usable and moved to the DCIM/DJI folder, is this correct? If so, why isn't this working for image files?
Any help will be greatly appreciated,
Dave
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