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Flight Record not showing visit to different country in Footprints
672 6 2018-1-2
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Firehawk989
First Officer
Flight distance : 198904 ft
Canada
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Hi All,

I'm from Canada, but had my Spark with me in the US over the New Year break. I know this is a pretty minor thing, but just wondering if anyone else has seen this or knows how to fix it?

The "Footprints" country list only shows the Canadian flag even though I've now flown it in the US and have synced my flight records.

Mostly only care about this because I will be visiting Japan with my Spark in a few weeks and definitely want to pick up the Japanese flag while I'm there!

2018-1-2
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DJI Elektra
Administrator
China
Offline

Hi, Firehawk. Can you provide a screenshot of the situation? Please provide me the version of your app and the model of your device. And your DJI Account is needed, you can also PM me.
2018-1-2
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Firehawk989
First Officer
Flight distance : 198904 ft
Canada
Offline

DJI Elektra Posted at 2018-1-2 23:02
Hi, Firehawk. Can you provide a screenshot of the situation? Please provide me the version of your app and the model of your device. And your DJI Account is needed, you can also PM me.

Hi Elektra,

Thanks for your response! I've attached a screenshot of my flight record page.

My app version is 4.1.22 and my device is an HTC One M8 on Android 6.0.

I can PM you my DJI account email address if you need that.

Screenshot_20180102-233115.png
2018-1-2
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jojin
lvl.4
Flight distance : 27943 ft

Slovakia
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I have a same problem when i flew in neighbour country. Footprint show only one visited country and LOG file from fly in neighbour country is missing
2018-1-3
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DJI Elektra
Administrator
China
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Firehawk989 Posted at 2018-1-2 23:44
Hi Elektra,

Thanks for your response! I've attached a screenshot of my flight record page.

Please provide me the DJI account so I can forward it to our engineers to locate the problem. Thanks for your hard work.
2018-1-5
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Firehawk989
First Officer
Flight distance : 198904 ft
Canada
Offline

I PM'd you my DJI account email address. Thanks!
2018-1-5
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Steve.Petry
lvl.2
Flight distance : 441280 ft
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Both my Spark and MPP show a Canadian flag for all flights , but I have only flown in NY. never left my state.
2018-6-27
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