DJI Thor
Administrator
Flight distance : 13602 ft
Online
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Hi there, just to verify, is the gimbal shaking when you initiate the drone on the ground? Please check if the gimbal is mounted properly, and try to calibrate the gimbal and IMU and test again. If it is the same situation and you haven't sent back, please send an original video and a screenshot of the firmware info (About in General settings), I would have our engineers to confirm.
And for the fouse issue, please check if there it has dust on the lens, or try to reset the camera settings. If it is the same case, please kindly send the drone back, we will help to take care of it. Please contact our support for a further help. Here’s the link to contact us: http://www.dji.com/support |
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