djiuser_1ANuXBK
lvl.1
Flight distance : 717631 ft
United States
Offline
|
hi all. i recently got the spark and after 7 days of ownership, i am encountering issues. i will detail what happend to the best of my memory.
December 31st, morning - i flew the spark in an open field with no issues like i always have, got a few crashes but craft flew again with no issues after the crash. after draining the 2 packs, i went home and charged up.
December 31st, afternoon - after charging up the 2 packs, i went up to our roof top and tried to fly again. please note that i have flown from our roof top before with no issues. on the initial take off, the drone rised about 5 or 6 inches from the ground and started swaying left to right, front to back, and kept bouncing up and down, hitting the ground in the process. i immediately stopped flying thinking that it was the wind that was causing the behaviour. i went inside the house and tried my flight indoor, i was able to do so with no issues.
December 31st, evening - i went up to the rooftop again and tried a flight. still the same thing. this time, there was no wind. the drone still kept bouncing up and down, drifting left to right and front to back. i kept trying and trying until i drained my first pack. when i got to the second pack, the spark's behaviour was a bit manageable, i raised it to my head level, about 6 feet from where i was standing, hovered it around me and there was no problem. i even tried flying the spark 400 meters away from where i was. i noticed my footage was very shaky. i took the drone back and hovered it above me and observed. i tried to raise it about 20 meters high and when i checked the telemetry, i saw the height dropping fast. i turn my head on the spark and saw it falling really fast. it crashed. immediately i checked up on it. found no damages except for 2 broken propellers and scratches on the unit.
January 1st. morning - thinking that the issue was about my location, i tried it on a different one and still got the same thing.
January 2nd. morning - tried to calibrate the IMU before flight, was able to fly the spark with no problem. until i got to the 2nd battery. i got the same problem again. charged up the first battery again to see and find out whether it was the battery that's causing the problem, but i got the same problem again even on the first battery?!?
tried a firmware refresh, no good. firmware refresh + imu calibration=still no good. firmware downgrade =no good. firmware upgrade +imu calibration + compass calibration = still no good.
on the morning of January 3, i was able to fly the spark again with no problems on my first battery. when i got to the 2nd battery the problem reappeared. tried the first battery again and the problem is still there.
i dont know what to do now. please advise.
also, i reported this to DJI on December 31 but has gotten no response. hope i could fly again soon
|
|