Iversonmatthew
lvl.3
Flight distance : 505889 ft
United States
Offline
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DJI Thor Posted at 2018-1-8 04:10
This situation has filled us with regret, we are sorry for the mishap and the trouble you’ve been experiencing. Have you sent the drone in now? If you haven't, please make sure that the drone is flying in a place with fine GPS signal, also make sure that the IMU is calibrated on the flat surface, the propellers are all in good condition, if the same thing persists, please kindly send it back again and provide me with your case number, I will help to keep an eye on it. And could you please provide me with the previous case numbers to me? Thank you so much.
My first two case numbers are:
CAS-1319730-H7W5C1
CAS-1224622-G0G1Q8
The next one will be this morning when I can spend the time on support, again. |
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