Once you have a refurbished drone,due the refresh insurance, may be possible that the customer repair donT sent you a new battery?
My last refurbished drone, with the dji refresh was sent me WITHOUT BATTERY!
Iknow if we use a dji refresh, we need another refurbished drone new or like a new!
For new is with the battery and propeller ( the battery and the propeller was not sent a dji because are damage!) Results: dji send me back just a drone . This is normal?
Hi Como, for the Phantom 4 Pro, Phantom 4 Advanced, and Phantom 3 SE, only the aircraft, gimbal, camera, and propellers can be replaced by DJI Care Refresh excluding battery.
Appreciate your understanding.