DJI repair under Warrenty.
883 4 2018-1-10
Uploading and Loding Picture ...(0/1)
o(^-^)o
Driftbox 7
lvl.2
Flight distance : 20928 ft
United Kingdom
Offline

I am sending off my DJI spark to DJI for repair. Yet I do not have proof of purchase as it was a gift and can not get it now.  

Has anyone has experience with this, or know about it ?.  

Thanks.
2018-1-10
Use props
Driftbox 7
lvl.2
Flight distance : 20928 ft
United Kingdom
Offline

Authorised dealership repair.

Guys. If I send my DJI off for repair, a new body as an arm has broke, will it void my Warrenty or anything. The repair is a authorised dealership.

I want to send off for dji refresh when it’s all fixed.

Thanks.
2018-1-10
Use props
FatherXmas
First Officer
Flight distance : 4058619 ft
  • >>>
United States
Offline

I'm confused, why would you send it in for Refresh after you had it fixed? Isn't that the point of having Refresh, to send it in broken and they fix it?
2018-1-10
Use props
DJI Susan
Administrator
Online

Hey Driftbox, has the drone been involved in crash or hard landing before? If the drone is still in warranty period, I'd suggest to send it to the DJI Official Service Center for fully diagnosis and repair. You can start a case from here: https://www.dji.com/support After the repair, you can contact DJI Care Team via djicare@dji.com for further assistance.
2018-1-10
Use props
Lucas775
First Officer
Flight distance : 50642090 ft
  • >>>
United States
Offline

Warranty*                  
2018-1-14
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules