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Charging Remote Control
628 2 2018-1-12
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Tomar
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United Kingdom
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Hi, just bought and received the Mavic Pro Platinum and have successfully charged the flight batteries, however on connecting the RC to the supplied charger through supplied cable the screen showed a message “charging” after a moment this message dissapeared and it will not charge, have checked all the obvious connections, charger etc but it will not charge. The RC out of the box shows on the screen 28% charge. Somewhat frustrated can anyone help.

Tomar
2018-1-12
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A CW
Captain
Flight distance : 13838848 ft
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United Kingdom
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There are two USB ports on the charger - firstly, try the other one. If no good, use a different USB charger (like a MacBook) and see if that charges the RC. That way you’ll help identify the root cause. Also, ensure the RC is at room temperature before charging as it also uses a LiPo and will disconnect the charge of the battery is too hot. If all of that fails you may have a defective RC and will need to get it replaced ASAP.
2018-1-12
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DJI Susan
Administrator
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Hey Tomar, please try to re-seat the cable or change another working cable to see whether it works. If no luck, please kindly upload a short video for double check, thanks in advance!
2018-1-13
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