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GO 4 Reports Network Unavailable
1359 10 2018-1-12
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rawright54
First Officer
United States
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Trying to use the app on any Android device, I get blocked from logging in by this message. The local network is working perfectly, devices are connected and able to locate any other site. There are absolutely no issues here with wireless Internet connections. What's going on?


2018-1-12
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Cherry200896
lvl.1
Flight distance : 1594 ft

Switzerland
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we have the sam problem cannot connect the 4go app  Pilot app can conectet
2018-1-12
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djiuser_ub6BAHW
New

Czechia
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Cherry200896 Posted at 2018-1-12 22:08
we have the sam problem cannot connect the 4go app  Pilot app can conectet

I have the same problem wtf!? This is not possible!
2018-1-12
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djiuser_kUYVMvV
lvl.1
Israel
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I'm having the same problem. I can't log in to the DJI GO 4 app.
It says "Network Unavailable. Check your internet connection."
It's the same when I'm on my WiFi as it is when I'm on Mobile Data connection.
Tried reinstalling the app, didn't help.
2018-1-13
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Alunj
lvl.1
United Kingdom
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I’m also having this issue on my crystalsky 7.85”, straight out of the box, anybody have any idea what I’m doing wrong?
2018-1-13
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DJI Diana
Administrator
Flight distance : 2408 ft

Offline

Sorry for this, we've reported this issue to the engineers, will do our best to get it fixed soon. Sorry for the trouble you have been caused.
2018-1-13
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Amdek
New

United States
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This is also not working for me...
Brand new Mavic bricked due to "network unavailable, check internet connection".  I clearly have internet , as I am posting this :-)
2018-1-13
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Alunj
lvl.1
United Kingdom
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Bingo! It’s working...
2018-1-13
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rawright54
First Officer
United States
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Alunj Posted at 2018-1-13 04:25
Bingo! It’s working...

What did you do differently? Was there a particular order of steps that are required?
2018-1-13
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Amdek
New

United States
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mine also is working.  Nothing changed.  DJI service was down, whether they admit or not...
2018-1-13
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djiuser_kUYVMvV
lvl.1
Israel
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Same here... back in order now
2018-1-13
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