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How to downgrade firmware Phantom 3 pro/ RC unable to connect
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31013 51 2018-1-14
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Spar
Flight distance : 19879 ft
Australia
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Hi can anyone assist with downgrading my firmware on phantom 3 Pro?
2018-1-14
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Mark The Droner
Captain
Flight distance : 2917 ft
United States
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From what I've read it's a bit risky. Good luck.

http://www.phantomhelp.com/Phantom-3-Professional/
2018-1-14
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DJI Susan
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Hey Spar, I'm afraid that latest firmware of P3P does not support to downgrade. May I know what issue do you encounter in the firmware? I'd like to help.
2018-1-21
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Spar
Flight distance : 19879 ft
Australia
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DJI Susan Posted at 2018-1-21 18:56
Hey Spar, I'm afraid that latest firmware of P3P does not support to downgrade. May I know what issue do you encounter in the firmware? I'd like to help.


Hi Dji Susan its displaying gimbel not connected see photo attached
2018-1-21
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DJI Susan
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Spar Posted at 2018-1-21 21:33
[view_image]
Hi Dji Susan its displaying gimbel not connected see photo attached

May I know what's the current firmware of the aircraft, controller and APP? And what's the color of RC status indicator? Please kindly upload a short video if applicable, we'd like to look into it.  
2018-1-24
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Spar
Flight distance : 19879 ft
Australia
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DJI Susan Posted at 2018-1-24 01:06
May I know what's the current firmware of the aircraft, controller and APP? And what's the color of RC status indicator? Please kindly upload a short video if applicable, we'd like to look into it.

Hi not sure I understand downloaded the latest version from Dji website two weks ago. Not sure how to check version on RC, RC status light Red.

What video footage are you after?
2018-1-24
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Spar
Flight distance : 19879 ft
Australia
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2018-1-24
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DJI Susan
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Spar Posted at 2018-1-24 01:30
Hi not sure I understand downloaded the latest version from Dji website two weks ago. Not sure how to check version on RC, RC status light Red.

What video footage are you after?

You can check the version from here: Launching DJI GO>General Settings>About(make sure the drone and RC powered on and connected). The video I referred above is the issue video, which includes the RC status indicator and aircraft backward LED and About page. It will help us check the current status, thanks!
2018-1-26
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janitor
Colombia
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Did you resolve your problem.... I have the exact same issue!
2018-2-2
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edifier
lvl.3

United Kingdom
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why do all these upgrades give so many problems
2018-2-2
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janitor
Colombia
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I can't use my dron anymore.  I can't go to a previous firmware.  There is no solution apparently.
I'll just wait till another DJI Go is released... or better a new firmware.  Bu I doubt there will be a new firmware for P3A.
So, I can just blame me for being stupid enough to make a firmware update that I didn't needed.  May be that is what bothers me most.  The phantom was working perfectly!
Maybe if I just crashed it against a tree or lost it in the middle of the sea I wouldn't be so mad with myself.
2018-2-2
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fans55ae5496
Captain

United States
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IF

   YOUR DRONE WORKS

      DO NOT UPDATE THE FIRMWARE.

   ELSE

      YOUR DRONE MAY NOT WORK ANYMORE

ENDIF

Also, turn off the auto-update feature on the ipad or other tablety thing you use for eyes.
2018-2-2
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Spar
Flight distance : 19879 ft
Australia
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janitor Posted at 2018-2-2 08:16
Did you resolve your problem.... I have the exact same issue!

No not resolved I am very frustrated
2018-2-2
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Spar
Flight distance : 19879 ft
Australia
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DJI Susan Posted at 2018-1-26 01:17
You can check the version from here: Launching DJI GO>General Settings>About(make sure the drone and RC powered on and connected). The video I referred above is the issue video, which includes the RC status indicator and aircraft backward LED and About page. It will help us check the current status, thanks!

Hi DJI Susan I have tried numerous times to load a video not able to for some reason?
2018-2-2
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Spar
Flight distance : 19879 ft
Australia
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2018-2-3
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Dheylin
lvl.1
Flight distance : 338 ft
United States
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janitor Posted at 2018-2-2 13:48
I can't use my dron anymore.  I can't go to a previous firmware.  There is no solution apparently.
I'll just wait till another DJI Go is released... or better a new firmware.  Bu I doubt there will be a new firmware for P3A.
So, I can just blame me for being stupid enough to make a firmware update that I didn't needed.  May be that is what bothers me most.  The phantom was working perfectly!

you still can use it, i have the same problem but my drone is linked to my controller so I can fly it manually without using Camera...
2018-2-3
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Dheylin
lvl.1
Flight distance : 338 ft
United States
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you can still link your Controller manually, read the Dji Phantom Pro manual, there's a little button (on my Dji P3 Advance, sensors) where you have to press 3-5 Seg and then it would connect) is a very little button located in the right side behind gimbal
2018-2-3
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Spar
Flight distance : 19879 ft
Australia
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Dheylin Posted at 2018-2-3 15:26
you can still link your Controller manually, read the Dji Phantom Pro manual, there's a little button (on my Dji P3 Advance, sensors) where you have to press 3-5 Seg and then it would connect) is a very little button located in the right side behind gimbal

Is there a way to link the camera manually
2018-2-3
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Dheylin
lvl.1
Flight distance : 338 ft
United States
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actually i Fix my problems like this: "Please try reset the RC by this way : press the C1 + C2 + Photo  buttons, keep them pressed and TURN OFF the controller.Then ,keep the C1 + C2 + Trigger (photo) buttons pressed  and turn the controller on . by another user "Dji Patrick" it helps me to fix the problem.
2018-2-3
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Dheylin
lvl.1
Flight distance : 338 ft
United States
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more help look at this https://forum.dji.com/forum.php? ... D369%26typeid%3D369 here was where I found the solution
2018-2-3
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DJI Susan
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janitor Posted at 2018-2-2 13:48
I can't use my dron anymore.  I can't go to a previous firmware.  There is no solution apparently.
I'll just wait till another DJI Go is released... or better a new firmware.  Bu I doubt there will be a new firmware for P3A.
So, I can just blame me for being stupid enough to make a firmware update that I didn't needed.  May be that is what bothers me most.  The phantom was working perfectly!

I just replied you in your post, please check later: https://forum.dji.com/thread-131464-1-1.html
2018-2-6
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DJI Susan
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Spar Posted at 2018-2-2 19:29
Hi DJI Susan I have tried numerous times to load a video not able to for some reason?

Please kindly upload the video to Dropbox or Google Drive, then share the link here, I'd like to look into it.
2018-2-6
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janitor
Colombia
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Didn't worked waiting for a few minutes  (more than ten, actually).  Still disconnected.
I also tried different cables, uninstalled and reinstalled the Dji go app from my phone and tried again.  Tried with my iPad with no luck either.
Susan, thanks for your help, but you should know this dron worked perfectly just before the firmware upgrade.  This has to be firmware related, and as you may already know, I'm not the only one with the exact same problem.
I can't find any Recommended Service Centers in Colombia listed on your support page....
I'll appreciate any further advice.
2018-2-6
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janitor
Colombia
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My previous post was  meant for another thread....
If an Admin can delete it, thanks.  If not, sorry for the mess.

By the way, also tried reseting the RC as Dheylin  suggested.  Didn't worked either.
2018-2-6
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Spar
Flight distance : 19879 ft
Australia
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DJI Susan Posted at 2018-2-6 02:55
Please kindly upload the video to Dropbox or Google Drive, then share the link here, I'd like to look into it.

Video on start up
2018-2-6
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DJI Susan
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janitor Posted at 2018-2-6 06:02
Didn't worked waiting for a few minutes  (more than ten, actually).  Still disconnected.
I also tried different cables, uninstalled and reinstalled the Dji go app from my phone and tried again.  Tried with my iPad with no luck either.
Susan, thanks for your help, but you should know this dron worked perfectly  just before the firmware upgrade.  This has to be firmware related, and as you may already know, I'm not the only one with the exact same problem.

Generally, the firmware update will not cause hardware glitches. The local team will take care once the unit arrived. Please kindly contact the local dealers or sellers, they will help to send it in as well.
2018-2-9
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DJI Susan
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Spar, it seems that the update is still not successful. Please try to format the SD card and update again. If no luck, please export the upgrade log for analysis. You can find it here: SD card>MISC>Log.

Regarding the RC issue, turn off the RC, hold C1+C2+Record Button+ISO Dial, then turn it on again to connect the APP and update from overall status.
2018-2-9
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fansba0459e0
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Austria
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Upgraded the perfect working AC to newest firmware (I am an idiot), no connection to RC afterwards, only stus led on rc flashing grn/red ..... and get weird log on SD card:

Result: Success.

========== 2014.01.01 00:00:11 remo-con disconnect======
Packet: P3X_FW_V01.09.0060.bin
Upgrading ...
Result: Success.

========== 2014.01.01 00:00:11 remo-con disconnect======
Packet: P3X_FW_V01.09.0060.bin
Upgrading ...
Result: Success.

========== 2016.07.24 18:11:14 =====================
Packet: P3X_FW_V01.09.0060.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2016.07.24 18:12:28 =====================
Packet: P3X_FW_V01.09.0060.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2016.07.24 18:29:20 =====================
Packet: P3X_FW_V01.09.0060.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2016.07.24 18:41:59 =====================
Packet: P3X_FW_V01.09.0060.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2016.07.24 19:08:01 =====================
Packet: P3X_FW_V01.09.0060.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2014.01.01 00:00:11 remo-con disconnect======
Packet: P3X_FW_V01.09.0060.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2014.01.01 00:00:12 remo-con disconnect======
Packet: P3X_FW_V01.11.0020.bin
Upgrading ...
Result: Success.

========== 2014.01.01 00:00:11 remo-con disconnect======
Packet: P3X_FW_V01.11.0020.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2014.01.01 00:00:11 remo-con disconnect======
Packet: P3X_FW_V01.11.0020.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2018.02.11 17:47:50 =====================
Packet: P3X_FW_V01.11.0020.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.



Last update was mid 2016!

and no MSC folder on the sd card btw.

Any ideas Susan?
2018-2-11
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djiuser_gl6QNuvh5GV1
lvl.3
Flight distance : 18832 ft

United Kingdom
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fansba you are not alone, i did the same now it just sits there flashing at me
but saying that i cant get on dji go app  thought it was me being new to drones
2018-2-11
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fansba0459e0
New
Austria
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Even the method for resetting the RC doesn't work, now the LED is pale blue ... tried to update RC from iPad App as the up told..... beeped for 30 minutes with no effect ....
2018-2-11
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Spar
Flight distance : 19879 ft
Australia
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DJI Susan Posted at 2018-2-9 02:08
Spar, it seems that the update is still not successful. Please try to format the SD card and update again. If no luck, please export the upgrade log for analysis. You can find it here: SD card>MISC>Log.

Regarding the RC issue, turn off the RC, hold C1+C2+Record Button+ISO Dial, then turn it on again to connect the APP and update from overall status.

Result: Success.

========== 2014.01.01 00:00:31 remo-con disconnect======
Packet: P3X_FW_V01.02.0006.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2015.06.17 13:56:36 =====================
Packet: P3X_FW_V01.02.0006.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2015.06.17 14:04:39 =====================
Packet: P3X_FW_V01.02.0006.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2015.06.17 14:21:01 =====================
Packet: P3X_FW_V01.02.0006.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2015.06.18 11:08:49 =====================
Packet: P3X_FW_V01.02.0006.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2014.01.01 00:00:14 remo-con disconnect======
Packet: P3X_FW_V01.02.0006.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2015.06.20 14:30:52 =====================
Packet: P3X_FW_V01.02.0006.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2014.01.01 00:00:12 remo-con disconnect======
Packet: P3X_FW_V01.02.0006.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2014.01.01 00:59:01 remo-con disconnect======
Packet: P3X_FW_V01.02.0006.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2015.07.11 10:29:51 =====================
Packet: P3X_FW_V01.02.0006.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2014.01.01 00:00:14 remo-con disconnect======
Packet: P3X_FW_V01.02.0006.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2014.01.01 00:00:14 remo-con disconnect======
Packet: P3X_FW_V01.02.0006.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2015.07.25 16:21:27 =====================
Packet: P3X_FW_V01.02.0006.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2014.01.01 00:12:47 remo-con disconnect======
Packet: P3X_FW_V01.02.0006.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2015.08.09 17:16:03 =====================
Packet: P3X_FW_V01.02.0006.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2015.08.10 16:51:42 =====================
Packet: P3X_FW_V01.02.0006.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2014.01.01 00:00:11 remo-con disconnect======
Packet: P3X_FW_V01.02.0006.bin, P3X_FW_V01.03.0020.bin
Result: Forbidden.
Multiple version firmware bin files are detected. Please delete the redundant bin file.

========== 2014.01.01 00:00:11 remo-con disconnect======
Packet: P3X_FW_V01.02.0006.bin, P3X_FW_V01.03.0020.bin
Result: Forbidden.
Multiple version firmware bin files are detected. Please delete the redundant bin file.

========== 2014.01.01 00:00:11 remo-con disconnect======
Packet: P3X_FW_V01.03.0020.bin
Upgrading ...
Result: Success.

========== 2015.08.16 13:47:14 =====================
Packet: P3X_FW_V01.03.0020.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2015.08.22 17:54:01 =====================
Packet: P3X_FW_V01.03.0020.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2015.09.05 08:15:52 =====================
Packet: P3X_FW_V01.03.0020.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2015.09.06 14:17:50 =====================
Packet: P3X_FW_V01.03.0020.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2015.09.06 14:21:08 =====================
Packet: P3X_FW_V01.03.0020.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2014.01.01 00:00:11 remo-con disconnect======
Packet: P3X_FW_V01.03.0020.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2015.09.21 15:45:24 =====================
Packet: P3X_FW_V01.03.0020.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2014.01.01 00:00:12 remo-con disconnect======
Packet: P3X_FW_V01.04.0010.bin
Upgrading ...
Result: Success.

========== 2015.11.08 07:18:45 =====================
Packet: P3X_FW_V01.04.0010.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2015.12.13 16:49:50 =====================
Packet: P3X_FW_V01.04.0010.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2014.01.01 00:00:11 remo-con disconnect======
Packet: P3X_FW_V01.06.0040.bin
Upgrading ...
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:11 remo-con disconnect======
Packet: P3X_FW_V01.06.0040.bin
Upgrading ...

========== 2015.12.28 09:10:22 =====================
Packet: P3X_FW_V01.06.0040.bin
Upgrading ...

========== 2014.01.01 00:00:12 remo-con disconnect======
Packet: P3X_FW_V01.05.0030.bin
Upgrading ...
Result: Success.

========== 2014.01.01 00:00:12 remo-con disconnect======
Packet: P3X_FW_V01.05.0030.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2014.01.01 00:00:13 remo-con disconnect======
Packet: P3X_FW_V01.07.0060.bin
Upgrading ...
Result: Success.

========== 2014.01.01 00:00:13 remo-con disconnect======
Packet: P3X_FW_V01.08.0080.bin
Upgrading ...
Result: Success.

========== 2016.06.05 13:58:13 =====================
Packet: P3X_FW_V01.08.0080.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2014.01.01 00:00:12 remo-con disconnect======
Packet: P3X_FW_V01.11.0020.bin
Upgrading ...
Result: Success.

========== 2014.01.01 00:00:11 remo-con disconnect======
Packet: P3X_FW_V01.11.0020.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2014.01.01 00:00:12 remo-con disconnect======
Packet: P3X_FW_V01.11.0020.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2014.01.01 00:00:12 remo-con disconnect======
Packet: P3X_FW_V01.11.0020.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2014.01.01 00:00:12 remo-con disconnect======
Packet: P3X_FW_V01.11.0020.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2014.01.01 00:00:12 remo-con disconnect======
Packet: P3X_FW_V01.11.0020.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.
2018-2-13
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DJI Susan
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fansba0459e0 Posted at 2018-2-11 09:17
Upgraded the perfect working AC to newest firmware (I am an idiot), no connection to RC afterwards, only stus led on rc flashing grn/red ..... and get weird log on SD card:

Result: Success.

Sir, the flashing green/red LED of RC means that the RC has not been updated to the latest firmware successfully. Please refer the second part of my message in 27# and refresh the RC. It should be work.
2018-2-25
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DJI Susan
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fansba0459e0 Posted at 2018-2-11 10:00
Even the method for resetting the RC doesn't work, now the LED is pale blue ... tried to update RC from iPad App as the up told..... beeped for 30 minutes with no effect ....

Sorry about this. Please kindly start a case and send it in for diagnosis: https://www.dji.com/support
2018-2-25
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DJI Susan
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Spar Posted at 2018-2-13 22:41
Result: Success.

========== 2014.01.01 00:00:31 remo-con disconnect======

The MISC file is hidden in the SD card, which shows detailed update progress. See whether it can be found. Also, have you tried my suggestion to refresh the RC? Any difference?
2018-2-25
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djiuser_gl6QNuvh5GV1
lvl.3
Flight distance : 18832 ft

United Kingdom
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Hi Susan will it always say abort if the same firmware  is being uploaded?
Mine says it’s up to date firmware but having issues with camera view.
I have been told by DJI support to reload firmware but all I get is fail on result file.
Thanks Chris
2018-2-25
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Nitro71
New

United States
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DJI Susan Posted at 2018-1-21 18:56
Hey Spar, I'm afraid that latest firmware of P3P does not support to downgrade. May I know what issue do you encounter in the firmware? I'd like to help.

I'm having issues... I can't take pictures or recored??
2018-4-30
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DJI Susan
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djiuser_gl6QNuvh5GV1 Posted at 2018-2-25 13:17
Hi Susan will it always say abort if the same firmware  is being uploaded?
Mine says it’s up to date firmware but having issues with camera view.
I have been told by DJI support to reload firmware but all I get is fail on result file.

Sorry for the late response as I just read your message. It is normal to get the abort message if the firmware in SD card is same as the aircraft firmware.

As for the camera view, please try to change another recommended mobile device or re-seat the pins on the side of the gimbal to see whether it works. If still no luck, please kindly send the unit in: https://www.dji.com/support
2018-5-7
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DJI Susan
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Nitro71 Posted at 2018-4-30 05:59
I'm having issues... I can't take pictures or recored??

Nitro, could you be more specific about your main issue? Are you trying to take pictures or record on the APP or the buttons on the RC? Which SD card do you use?
2018-5-7
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kudeen
lvl.1
Flight distance : 30010 ft
Malaysia
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Hi Susan,
I am having the same problem "ESC error msg" after i got a crash.  I tried to fly it near the port, there is a lot of barge and vessel nearby.  It says a lot of magnetic interference.   Please help how to solve the problem.  Do you have any FW patch for the Phantom 3 pro.  My current FW is 1.11.20.  

I read somewhere another way is to downgrade the FW.   Do you have any stable FW that I can use to fly the drone without the "ESC error msg".
2018-7-5
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Phantom Pilot (New)
lvl.3
Flight distance : 19514 ft
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United States
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https://phantompilots.com/thread ... -9-to-1-7-6.105384/

Here is how you downgrade.  Easy to do as I have done it twice to test method.
2018-11-6
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