The QR code on the back of my DJI Spark controller is partially rubbed off and will no longer scan. Is there any way to obtain the QRcode?

Thanks,
Joe

Can you send us a picture.

Sir, please do not feel worry about this situation of the blurring QR code. If you want to get back the SN of the RC, you can provide us the drone's SN. Thanks for your support.

Samuel Bona Posted at 2018-1-14 18:43
Can you send us a picture.

No worries...even if the QR wasn't "rubbed off" it doesn't scan 99% of the time.

`What you need to do is input the information manually. Turn on the remote to pairing mode, and then pair it to the DJI spark. Then go into your wifi settings and pair with the remote, you will need the password on the back.

The scanning method never worked for me.I thought it was an issue with my iphone until I looked it up here and saw that others had experienced the same issues. Neither the AC or RC scans work (at least for me), just connect manually. Good luck !

Tviscomi Posted at 2018-1-15 05:34
No worries...even if the QR wasn't "rubbed off" it doesn't scan 99% of the time.

It’s much better since last update.

You don't need the qr anyways

DJI Elektra Posted at 2018-1-15 01:17
Sir, please do not feel worry about this situation of the blurring QR code. If you want to get back the SN of the RC, you can provide us the drone's SN. Thanks for your support.

Hello, I sent the requested serial number to you via Personal Message.

fansb5d9524a Posted at 2018-1-17 19:23
Hello, I sent the requested serial number to you via Personal Message.

Thanks for your update. I would reply you in the PM.  

Samuel Bona Posted at 2018-1-14 18:43
Can you send us a picture.

Hi i dont have the password for my controller and and log on to it

Samuel Bona Posted at 2018-1-14 18:43
Can you send us a picture.

Hi i dont have the password for my controller and and log on to it

Shaun Ewell Posted at 2018-7-21 09:45
Hi i dont have the password for my controller and and log on to it

Hi there this is the controller

Is the controller password the same as the drones password as mine says its the wrong code.

This is the original drone passwaord

Hi I had the same problem with my faded QR Code. I cannot connect my Spark to the remote using the app from my phone without the QR code to scan. I attached the picture of my remote. I really appreciate someone that could help me with this.

I too have had the QR code rub off on my controller. How did other resolve this?

DJI Elektra Posted at 2018-1-15 01:17
Sir, please do not feel worry about this situation of the blurring QR code. If you want to get back the SN of the RC, you can provide us the drone's SN. Thanks for your support.

hi sir, i have the same problem and this is the serial no. of my drone SN:0ASDE940B100PH. Attached is the picture of my qr code that was rubbed. Please have it checked sir,thank you. If you were able to check it sir, please email me at rizza.corpuz1992@gmail.com. Thank you.

If you did not change it, the remote pw is 12341234

Same issue SN#0ASUE7700101JU

Hello, I have a problem with my remote control of spark model, cannot scam the qr code, can you please help me?

Pls help me i cant update my dji spark becouse my QR si blurd what will we to update...pls help me

Pls..help me my QR . Of my DJI SPARK cant update becouse the QR. Is blurd what will we do to update my drone..help me

My SN#0ASDE6V1B1000D

DJI Elektra Posted at 2018-1-15 01:17
Sir, please do not feel worry about this situation of the blurring QR code. If you want to get back the SN of the RC, you can provide us the drone's SN. Thanks for your support.

So you can make a new sticker?

same case with me....what should i do???

Samuel Bona Posted at 2018-1-14 18:43
Can you send us a picture.

I'm in trouble and I need help.
my dji spark has qr code deleted, don't read it,
how can i generate another new qr code
the serial 0ASDE951B10002
MY EMAIL Ldamidia@gmail.com
thanks

Hi there,

My QR code and WiFi / SSID details blurred.  Can someone from DJI provide me the details I need to connect?

Thanks
Bryan

Hello,

The wifi password is deleted behind my remote control.
I just changed my smartphone and I can no longer connect the wifi ...
How can I recover this password?
Thank you for your help.
My email: gauthier.paris.99@gmail.com

I lost the foam box and drone wifi password is partially rubbed off. How can i get the full drone wifi? Please help... my email is johnpope_68@yahoo.com

Hi, I'm having the same problem can help me check SN:0ASUF6B002003B

Thank you so much

The QR code on the back of my DJI Spark controller is partially rubbed off and will no longer scan. Is there any way to obtain the QRcode?

You don't need the QR code, now follow this steps to change your RC password again!
Reset the spark wifi, (look on youtube how, believe 9 secs).
Now  check if you see the spark wifi.
also switch on RC if you see the spark RC wifi.
boot spark again, wait fully booted and hold battery 3 sec or more untill you heard the beep.
now switch on rc, press/hold  pause, FN and the special button under the foto button untill beep, put spark and RC within 20 cm of each other.
wait untill green light , connection yes now make connection with the spark wifi
Start DJIgo4, go to wifi settings, you see the RC srnr:, change there your password

DJI Elektra Posted at 2018-1-15 01:17
Sir, please do not feel worry about this situation of the blurring QR code. If you want to get back the SN of the RC, you can provide us the drone's SN. Thanks for your support.

Dear Admin,

I too have encountered this problem and would appreciate your help, with the QR Code and password on  my RC controller being rubbed off. My serial number for my Spark Drone is: 0ASDE8A1C1001A . Please let me know if there is anything else I should do as I am eager to be able to fly again. Thank you!

P.S. I have attached a picture for confirmation.

Sincerely,
  Robert

DaMightyMidget Posted at 6-19 20:00
Dear Admin,

I too have encountered this problem and would appreciate your help, with the QR Code and password on  my RC controller being rubbed off. My serial number for my Spark Drone is: 0ASDE8A1C1001A . Please let me know if there is anything else I should do as I am eager to be able to fly again. Thank you!

did you try what I am saying?Also for getting your wifi code for your Spark(not RC) just connect to dji assistant2 and look under wifi tab

I hawe the same problem. Can you please help?!

I lost qr code of my dji spark on the foam box... How can I connect my spark with dji go app.

Need password for my DJI spark please email me @ mellymine4u2c@gmail.com