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No link between my P4P and his RC
876 10 2018-1-15
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MJ_F69
lvl.1
France
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Hi,

I ran the new firware of my P4P with DJ GO 2. Everything was allright since the upgrade was à 99%. Nothing was changing at these steps for a while.
So, i stopped the upgrade and reset the P4P, the RC and the iPad.
Since thet, when I run the RC the status light is blue and I can't link the RC to the P4P.
With the DJI Assistant 2 I have upgrade everything was needed but it'always the same thing : no link between RC and P4P
I saw on this forum the operation with C1-C2-Shutter or C1-C2-Camera settings. I have the D-DD but nothing work with the link.

Would you please help me ?

Thanks
2018-1-15
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DJI Susan
Administrator
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Hi there, please refer below and try again: Turn on the RC, hold the C1+C2+Shutter Button at the same time, turn the RC off and on again, then connect the APP to check the status bar to update.
Make sure both aircraft and RC have been updated to the latest version, then link RC. If still no helps, please kindly offer a short video for better assistance.
2018-1-16
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MJ_F69
lvl.1
France
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Thanks ... At first, this is the copy of DJI GO About page... The little video is charging
2018-1-16
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Wingshooter
lvl.4
Flight distance : 90686 ft
  • >>>
United States
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Did you delete the APP and Reinstall it?
2018-1-16
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MJ_F69
lvl.1
France
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No, I didn't. How can I do that ?
Thanks
2018-1-16
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MJ_F69
lvl.1
France
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MJ_F69 Posted at 2018-1-16 01:33
Thanks ... At first, this is the copy of DJI GO About page... The little video is charging
[view_image]

I can't join de video. What is the maximum size of the file ?
Thanks
2018-1-16
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MJ_F69
lvl.1
France
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When you say delete de APP, you mean the application ?
2018-1-16
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MJ_F69
lvl.1
France
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I delete and reinstall the application but it's always the same thing, I can't link the RC with the P4P
2018-1-16
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Adriano Milanez
lvl.3
Flight distance : 136463 ft
Brazil
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Dji Susan,
Many people is having this same issue after the update! There are a lot of topics discussing he samething!
This is one of them:
https://forum.dji.com/thread-127036-1-1.html
I tried everything: hard reset, firmware upgrade both AC and RC, tried new firmware, tried to downgrade! Nothing worked, still no connection!
2018-1-22
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MJ_F69
lvl.1
France
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Adriano Milanez Posted at 2018-1-22 16:39
Dji Susan,
Many people is having this same issue after the update! There are a lot of topics discussing he samething!
This is one of them:

Hello,
Thanks Adriano...

Is it a solution to go back to factory configuration for both RC and AC ?

Thank for a respons
2018-1-25
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Adriano Milanez
lvl.3
Flight distance : 136463 ft
Brazil
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MJ_F69 Posted at 2018-1-25 00:06
Hello,
Thanks Adriano...


No, it's not. I'm still looking for a solution
2018-1-25
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