DJI Thor
Administrator
Flight distance : 13602 ft
Online
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I am sorry to hear the loss of your drone, have you contacted our support and reported this case to them? If you haven't, I suggest that you contact them and get a ticket. If there is a doubt on the loss, you can request a data analysis if the drone is in the warranty period (within 12 months old), if it's a warranty case, we will compensate the drone according to After-Sales Policy.
Here’s the link to contact us: http://www.dji.com/support
Thank you.
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