Can not switch from photo to video
561 5 2018-1-16
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fans9aee0029
lvl.2
Canada
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After firmware update can not switch from photo to video on app. screen. Record button on remote also does not work.
2018-1-16
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A CW
Captain
Flight distance : 13864580 ft
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United Kingdom
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Refresh the FW and if that doesn't work then downgrade it back to .100 via Assistant 2 and notify DJI support.
2018-1-16
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Lucas775
First Officer
Flight distance : 50642090 ft
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United States
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Did an upgrade FW and mine works you might want to re-do your update.
2018-1-16
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DJI Thor
Administrator
Flight distance : 13602 ft
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Hi there, please try to refresh the firmware on the DJI Assistant 2, or remove the SD card and test again. If it doesn't help, could you please provide me with the video of it as well as the screenshot of the firmware info page for a better confirmation? Here is the route: power on the drone, RC, app and enter device---upper right icon---general----about.
Thank you very much.
2018-1-16
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fans9aee0029
lvl.2
Canada
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DJI Thor Posted at 2018-1-16 19:19
Hi there, please try to refresh the firmware on the DJI Assistant 2, or remove the SD card and test again. If it doesn't help, could you please provide me with the video of it as well as the screenshot of the firmware info page for a better confirmation? Here is the route: power on the drone, RC, app and enter device---upper right icon---general----about.
Thank you very much. https://www.youtube.com/watch?v=HZE-fP28htI&t=31s&index=17&list=PL8-vxWY64sBNLusG0MvxD4Dm-tX4cnvzX

I will try that. Will let you know if no success.
2018-1-17
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DJI Thor
Administrator
Flight distance : 13602 ft
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fans9aee0029 Posted at 2018-1-17 00:50
I will try that. Will let you know if no success.

Thank you. And I am looking forward to your feedback.
2018-1-19
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