DJI Thor Posted at 2018-1-20 23:58
Hi there, may I have your DJI email account? I would like to forward a beta for you to try.

I would like to try the Beta as I also have the inverted vedio, I have sent you a PM with my account
Thanks

Has anyone gotten a response? I’ve heard nothing for a week.

ravedoglv Posted at 2018-2-15 15:54
Has anyone gotten a response? I’ve heard nothing for a week.

Hi! Please PM me your account and I will forward the request. Sorry for the delay.

Hi. I have the same problem of the image flipping sides when the camera is down. Could you send me a fix as well?
Thank you. Account: martinorodrifo@gmail.com

DJI Diana Posted at 2018-2-15 17:10
Hi! Please PM me your account and I will forward the request. Sorry for the delay.

I hope you are still following the conversation. My drone flips the image when gimbal faces down.  Would you please send me an update of the firmware ?

Thank you.

martinorodrigo@gmail.com

droningaroundtheworld Posted at 2018-2-16 13:25
Hi. I have the same problem of the image flipping sides when the camera is down. Could you send me a fix as well?
Thank you. Account: martinorodrifo@gmail.com

Sorry, martinorodrigo@gmail.com

Hi. Please email the beta to me as well as I am having the same issue:  kathineos@gmail.com

Dji why don’t you just release the damn beta if it’s working, this is so ridiculous! Oh wait lunar New Year....we could be waiting a while...

Just updated the firmware on pro plus as others said it was working ok,only to have the video flip upside down again like it was 2 months ago. how long does it take to fix it?

When do you expect to be published stable firmware because current situation is wait or not to wait or downgrade firmware?

Susan please send it to also to my email beta version to check how it works: bbdron011@gmail.com

Tnx,

DJI Diana Posted at 2018-2-15 17:10
Hi! Please PM me your account and I will forward the request. Sorry for the delay.

Still NOTHING! I have to go flying out of town on Wednesday and I am still here BEGGING for a fix. Why? YOU ARE PREVENTING ME FROM USING MY DRONE! This is not great customer service, in fact: it's terrible.  And why am i here in the forums begging for firmware to fix your mistake... calling DJI is worse - they don't even acknowledge that there is a problem. Do you all work for the same company?

DJI Thor Posted at 2018-1-20 23:58
Hi there, may I have your DJI email account? I would like to forward a beta for you to try.

got same problem, i´ve writte yoy without answer my id is info@humadrone.com

Please 301b   for: contaandroidmarco@gmail.com

Ar.Drone Posted at 2018-2-20 10:25
Please 301b   for: 

Have you heard from anyone at DJI?

Has anyone here actually received the beta, when, and did it work?

ravedoglv Posted at 2018-2-21 12:47
Has anyone here actually received the beta, when, and did it work?

Yes, they made it available to me and some friends, but I made other requests and I was not attended to or sent MP.

yes, it worked fine and solved the problem.

administrators, please release 301b for my orders, measured in MP as well.

DJI Thor Posted at 2018-1-20 23:58
Hi there, may I have your DJI email account? I would like to forward a beta for you to try.

please send 301b to: efemeros@hotmail.com

thank you so much

Had the same issue today using android. Aircraft is still on firmware released in December.  the image mid flight flipped inverted after using the look up/down c1 button.

Beta for me please - gary.prictor@gmail.com

TravisSRT Posted at 2018-1-26 08:56
[view_image]

Here is what I'm talking about with the weird colors.  Only does it at random since latest firmware and photos before and after with same settings are completely normal.

HI Travis,

Im having exactly the same problem and the image flips upside down at gimbal facing straight down.  Did the BETA fix the issue?

Avian UAS Posted at 2018-2-22 14:49
HI Travis,

Im having exactly the same problem and the image flips upside down at gimbal facing straight down.  Did the BETA fix the issue?

DJI admin please can you send me the BETA asap. I need this drone for commercial purposes and this issue is causing me to lose business!!

trickyflix@gmail.com

I have the same issue with inverted screen with my Phantom 4 Pro and I'm waiting the beta 01.05.0301 from 25/01/18 since the administrators confirmed that they already sent it. I didn't received anything until now. My account email is: guspmetal@gmail.com Thank's in advance...

Hi

I'm having the same image flip problem.

Please send the beta update to rafaelzas@gmail.com

Thank you

I have the same problem with my Phantom. I asked weeks ago via personal message to an administrator to give me access to the beta. So far nothing.

I've tried another administrator today.

Hi dear all, I am terribly sorry for the late reply for some reasons. The accounts provided above should be able to access the beta, please check your account, you can upgrade the firmware via DJI Assistant 2. Please kindly let me know if you haven't received it. Thank you.

WInged Eye Posted at 2018-2-22 16:11
I have the same problem with my Phantom. I asked weeks ago via personal message to an administrator to give me access to the beta. So far nothing.

I've tried another administrator today.

Yes, I got your PM and the beta had sent, please check your account.

djiuser_XXbAkRfAKEAb Posted at 2018-2-22 11:20
Had the same issue today using android. Aircraft is still on firmware released in December.  the image mid flight flipped inverted after using the look up/down c1 button.

Could you please provide me with your DJI Account, I would like to forward the beta for you.

ravedoglv Posted at 2018-2-19 21:31
Still NOTHING! I have to go flying out of town on Wednesday and I am still here BEGGING for a fix. Why? YOU ARE PREVENTING ME FROM USING MY DRONE! This is not great customer service, in fact: it's terrible.  And why am i here in the forums begging for firmware to fix your mistake... calling DJI is worse - they don't even acknowledge that there is a problem. Do you all work for the same company?

We are terribly sorry for the delayed reply, the beta had sent and please check if you can access it now. Please let me know if you haven't received it.

Big Popie Posted at 2018-2-18 08:38
Just updated the firmware on pro plus as others said it was working ok,only to have the video flip upside down again like it was 2 months ago. how long does it take to fix it?

Hi, the beta has been sent, please check and update the beta, thank you.

Hi DJI Thor!
Please beta, same reason, video upside down.
Thanks!
tompa@trash.hr

DJI Thor Posted at 2018-2-23 02:07
Hi, the beta has been sent, please check and update the beta, thank you.

Thank you DJI THOR

Still not there.

But let me make sure I'm looking in the right place: With my P4P connected to a computer and DJI Assistant 2 this is what shows up on my 'Firmware Update' Tab:


Am I looking in the wrong place?

DJI Thor Posted at 2018-2-23 02:06
We are terribly sorry for the delayed reply, the beta had sent and please check if you can access it now. Please let me know if you haven't received it.

I just got it - thank you. Will test it over the weekend and confirm back here....

Im using an Ipad mini. I havent run in to that issue. ios ver 11.2.5

tompahr Posted at 2018-2-23 02:40
Hi DJI Thor!
Please beta, same reason, video upside down.
Thanks!

Roger that, please check your account, it is available now.

WInged Eye Posted at 2018-2-23 10:06
Still not there.

But let me make sure I'm looking in the right place: With my P4P connected to a computer and DJI Assistant 2 this is what shows up on my 'Firmware Update' Tab:

Yes, this it the right place to access the firmware. I had forwarded the firmware once again, please try to sign out and log in. If the beta still doesn't exist, would you please register another email account just for accessing the firmware?

ravedoglv Posted at 2018-2-23 16:17
I just got it - thank you. Will test it over the weekend and confirm back here....

Thank you, looking forward to your feedback.

DJI Thor Posted at 2018-1-20 23:58
Hi there, may I have your DJI email account? I would like to forward a beta for you to try.

Hi Thor!
Can i have the beta to?
kullvik@telia.com
Thanks

I experienced the same inverted video with my P4P+
Hopefully the issue will be corrected in the next firmware release.

barry@americamail.com