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x3 gimbal not moving, dangling
2114 4 2018-1-19
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Thorpapa
lvl.4
Flight distance : 543563 ft
South Korea
Offline

I have installed zenmuse x3 on m100. Videos appear on go app looks fine even though it is upside down.
The problem is gimbal that would not work at all. No movement at booting time unlike other drones do auto calibration.
Gimbal calibration command isn’t working. It gives “d” noise shortly. It moves freely by hand like power off state.
I have upgrade firmware via x3 uSD with newest version just after gimbal installation.

Any comments?
901E27B1-1A7E-4B08-8ACC-84D387073F1F.jpeg
2018-1-19
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DJI Elektra
DJI team
Hong Kong
Offline

Sir, please check the connection between camera and drone. You can try to wipe the connector with with 95% alcohol, and a cotton swab, and let the alcohol air dry before turning on the battery. Any error message? Thanks for your support.
2018-1-21
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Thorpapa
lvl.4
Flight distance : 543563 ft
South Korea
Offline

DJI Elektra Posted at 2018-1-21 22:15
Sir, please check the connection between camera and drone. You can try to wipe the connector with with 95% alcohol, and a cotton swab, and let the alcohol air dry before turning on the battery. Any error message? Thanks for your support.

Connector is very clean.
No error messages except compass calibration needed.
2018-1-21
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Thorpapa
lvl.4
Flight distance : 543563 ft
South Korea
Offline

Thorpapa Posted at 2018-1-21 23:44
Connector is very clean.
No error messages except compass calibration needed.

I've got a feedback from DJI.
According to the answer, X3 black is not supported by M100.
M100 supports X3 white only. I'm supprised that X3 has 2 kinds of model.
I ordered just X3 and got wrong one.
So sad.
2018-1-22
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DJI Elektra
DJI team
Hong Kong
Offline

Thorpapa Posted at 2018-1-22 23:54
I've got a feedback from DJI.
According to the answer, X3 black is not supported by M100.
M100 supports X3 white only. I'm supprised that X3 has 2 kinds of model.

I see. Thanks for your update. Here is the white one for your reference: https://store.dji.com/kr/product ... camera?from=search.
2018-1-26
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