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I have a phantom 3 pro video is jittery
336 12 2018-1-20
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djiuser_Po9D5fR
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I have a phantom 3 pro video is jittery when I hit record like stop and go I'm using a galaxy tab a no programs on it got it just for dji. If anyone knows the best settings for it I would appreciate it.
Also I found a great video player that works really well I think better than VLC
https://www.allplayer.org/en/
All player works fantastic for me. It helps but it's really bothersome to watch stop and go video I'm running 4k. Any help would be appreciated thanks Larry.
2018-1-20
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DJI Thor
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Larry, could you please provide me with a video of this case for a better assistance? Thank you very much.
2018-1-20
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Labroides
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The problem is most likely that the viewing device and/or program are not up to handling 4K video.
2018-1-20
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djiuser_Po9D5fR
Flight distance : 42044 ft

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Yes it is a Samsung tab A people say it works fine but I don't know what settings to use also on my note 8 thanks uploading a video seeing if it will post
2018-1-20
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djiuser_Po9D5fR
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How do I post a clip?
2018-1-20
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djiuser_Po9D5fR
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DJI Thor Posted at 2018-1-20 21:23
Larry, could you please provide me with a video of this case for a better assistance? Thank you very much.


https://youtu.be/-HU9XiTJDTA
2018-1-20
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djiuser_Po9D5fR
Flight distance : 42044 ft

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Ok here is a clip thanks
2018-1-20
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Labroides
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Where is that video from?
Did you get it from the SD card or from the app?
2018-1-21
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djiuser_Po9D5fR
Flight distance : 42044 ft

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From my note 8 not the card
2018-1-21
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djiuser_Po9D5fR
Flight distance : 42044 ft

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Also tried 1080p still stuttering.
2018-1-21
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djiuser_Po9D5fR
Flight distance : 42044 ft

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Only really happens when on it record
2018-1-21
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DJI Thor
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djiuser_Po9D5fR Posted at 2018-1-21 05:49
From my note 8 not the card

Please ensure if the original video on the SD card has the same issue or not. If it only happens on the transmission on the mobile device, please try to switch the phone to airplane mode, reinstall the latest app, remember to do a backup like syncing the flight record and saving the pictures and videos before your reinstallation.
If it doesn't help, you might need to change another mobile device that is on the support list to ensure the compatibility or try the next app update.
If the issue also happens in the original videos, please try to change another SD card. Please keep us updated if the issue persists, thank you. devide support list.png
2018-1-22
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djiuser_Po9D5fR
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I will try it thanks
2018-1-22
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