This recent Christmas, I got a Dji Spark, and activated it right after. I never got the care and refresh plan, but now that I see how good the coverage is, I would like to get it. Is there anyway to get it after the time limit? I am capable of proving that my Spark is in perfect condition and not damaged, thanks for reading.

Hi, you can upload an verification video and get the permission to purchase the DJI Care Refresh. Please click here for more info: https://repair.dji.com/en/djicare/customerupload

DJI Thor Posted at 2018-1-21 01:38
Hi, you can upload an verification video and get the permission to purchase the DJI Care Refresh. Please click here for more info: https://repair.dji.com/en/djicare/customerupload

http://I am not sure, so I had to ask, do I just follow the same steps used with the inspire 1, for my Spark (except for things like the gamble going all the way around since the spark can't).

Sorry about that messed up comment.

BrianADJ Posted at 2018-1-21 09:27

Hi Brian, please follow the main steps of the sample video, if Spark doesn't have the functions like Inspire 1, please skip it, like yaw axis rotation, transformation and so on.

DJI Mindy Posted at 2018-1-21 18:44
Hi Brian, please follow the main steps of the sample video, if Spark doesn't have the functions like Inspire 1, please skip it, like yaw axis rotation, transformation and so on.

Hi,

I purchased Mavic Air on Saturday, 19.05 and at that evening I activated it.
Today I`ve just recieved information from my shop that DJI Care Refresh Card will be deliver to them on Tuesday, 23.05, not Monday 22.05 as it was planned. It means for me that I will get my DJI Care code 48h after activation of my Air. What can I do with that? Is there still a possibility to have DJI Care with purchased DJI Care Refresh Card?

thanks in advance

fansc74be08a Posted at 2018-5-21 03:28
Hi,

I purchased Mavic Air on Saturday, 19.05 and at that evening I activated it.

Sorry to hear that, if the drone has been activated over 48 hours when you receive the DJI Care Refresh card, please send email to djicare@dji.com, the team will help you out.