yorlik
lvl.4
United States
Offline
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So 8 weeks after sending it in, our #2 p2v+ that fell out of the sky on charged battery was returned, no charge. no props included but everything else replaced (except esc's, 2 motors, and bottom case).
Thank you dji.
Keep working on quicker turn around, and, until batteries turning off by themselves and props unwinding are figured out (jeesh, just change your manual to state use wrench to tighten all props and be done wtih this one - you won't even have to fix the velocity loop instability - if it exists - in the 2.1 ESC's), continue to provide folks the warranty repairs they should get!
PS: my sdk potential bug report on reason for these two occurances has been in since 3/24/15 and is not yet assigned - the quicker you can prove me wrong or right, the quicker you may be able to stop having to do warranty repairs!
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