Useless Mavic pro after Dji repair. Please help.
4124 14 2018-1-27
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DonMigel1979
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Germany
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Today i had the oportunity to test the mavic pro:
The new mavic pro that i got from DJI repair is useless.
Gimbal overload and error  all the time.
Look at the footage below.

How it all began:
https://forum.dji.com/forum.php? ... p;extra=#pid1153788

What should i do?



2018-1-27
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DJI Elektra
DJI team
Hong Kong
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Sir, please update in your previous thread and provide the needed info: https://forum.dji.com/thread-131340-1-1.html Thanks for your support.
2018-1-27
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DonMigel1979
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DJI Elektra Posted at 2018-1-27 22:58
Sir, please update in your previous thread and provide the needed info: https://forum.dji.com/thread-131340-1-1.html Thanks for your support.


https://www.dropbox.com/s/3rruig ... l%20fehler.mp4?dl=0
I  did the gimbal calibration twice.
It still freaks out while it is flying.
It is not possible to see the current firmware and  there is no date that could be upoaded in DJI Assistant 2!
I am so disappointed.
It is becomming an odyssey of issues with my mavic....
2018-1-28
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DJI Mindy
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DonMigel1979 Posted at 2018-1-28 06:34
https://www.dropbox.com/s/3rruig ... l%20fehler.mp4?dl=0
I  did the gimbal calibration twice.
It still freaks out while it is flying.

Thank you, I have replied in https://forum.dji.com/thread-131340-1-1.html, please keep us updated there, thank you.
2018-1-28
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DonMigel1979
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Germany
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DJI Mindy Posted at 2018-1-28 20:01
Thank you, I have replied in https://forum.dji.com/thread-131340-1-1.html, please keep us updated there, thank you.

This is how it looks like.



I can not flash the firmware, because DJi Assistant 2 does not recognize which firmware is installed.
And i can not update the  database.


2018-1-29
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Bulldog
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Flight distance : 816158 ft
United States
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LOL, good luck with that.....................DJI is the worst.
2018-1-29
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DonMigel1979
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Germany
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Bulldog Posted at 2018-1-29 06:05
LOL, good luck with that.....................DJI is the worst.

I want my old Mavic  back.
It was a mistake to send it to Dji repair.
I should have repaired it myself.
Only  the cable of the arm was broken in my old mavic.
An arm costs 24 Euro.
The new Mavic is useless!
2018-1-29
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Bulldog
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Flight distance : 816158 ft
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Another DJI disgrace.....................
2018-1-29
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integer
Second Officer
Flight distance : 113355784 ft
Greece
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i have the same problem   https://forum.dji.com/thread-126204-1-1.html
2018-1-29
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Bulldog
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integer Posted at 2018-1-29 07:13
i have the same problem   https://forum.dji.com/thread-126204-1-1.html

Another DJI disgrace....... lol
2018-1-29
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DonMigel1979
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Germany
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integer Posted at 2018-1-29 07:13
i have the same problem   https://forum.dji.com/thread-126204-1-1.html

Did you contact dji repair?
What was their answer?
2018-1-29
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integer
Second Officer
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Greece
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DonMigel1979 Posted at 2018-1-29 07:20
Did you contact dji repair?
What was their answer?

to send it for repair. I found solution .I just do not leave the gimbal in this position as in the photo.
2018-1-29
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DonMigel1979
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Germany
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integer Posted at 2018-1-29 07:38
to send it for repair. I found solution .I just do not leave the gimbal in this position as in the photo.[view_image]

Are you joking?
2018-1-29
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integer
Second Officer
Flight distance : 113355784 ft
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no. unfortunately I do not know well English to explain it to you.
2018-1-29
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Foxglove84
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United States
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Were you able to resolve your issue?  I had the same problem with my mavic pro at around the same time as you after a firmware update even though mine had no history of crashes or problems but for when I updated the drone.  I was advised by DJI to send it in for diagnostic and repair but after receipt and a call DJI conceded no diagnostics but they default to replace the whole gimbal solution no matter if it was your fault or the firmware's fault--and of course at your cost.  In hindsight, I should have troubleshot it by rolling back to an earlier firmware or waited for a new firmware.  I am currently waiting for a call from a supervisor from DJI repair. Please also refer to my thread Gimbal Overload and DJI Repair USeless. I provided a video sample and it is similar to yours (https://forum.dji.com/thread-132292-1-1.html).
2018-1-30
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