Please select Into the mobile phone version | Continue to access the computer ver.
Dji Go 3.1.26 fails with M600
1404 22 2018-1-28
Uploading and Loding Picture ...(0/1)
o(^-^)o
chefdesetoiles
lvl.3
  • >>>
France
Offline

Hello the forum, the last version of DJI Go does not recognize the M600 (it stays on Osmo device), impossible to ensure the flight today.
All firmwares updated as usually, my tablet is an IPad.
Am I the only one with this issue ?
Thanks for feedback
Stéphane
775BE111-C3AA-4932-9B0B-707A96C4C370.jpeg
2018-1-28
Use props
ASTURDRON
lvl.3
Flight distance : 213471 ft
Spain
Offline

I HAVE THIS SERIOUS PROBLEM WITH MATRICE 600 PRO AND Z30

After trying to update the Z30 to the latest firmware Z30_FW_V01.00.00.47.bin the camera has stayed like this:




Also after updating the DJI GO app to version 3.1.26 these are the problems with the Z30 and Z3 cameras:

_matrice 600 pro (V 1.0.1.65) + ipad air 2 (iOS 11.2.5) without connection to the Z30
_matrice 600 pro (V 1.0.1.65) + ipad air 2 (iOS 11.2.5) without connection with the Z3

_matrice 600 pro (V 1.0.1.65) + phone6 (iOS 10.3.2) without connexion with the Z30
_matrice 600 pro (V 1.0.1.65) + phone6 (iOS 10.3.2) with the Z3 everything works correctly

Someone knows if the z30 has a solution.
2018-1-28
Use props
ASTURDRON
lvl.3
Flight distance : 213471 ft
Spain
Offline

The last update of the app dji go 3.1.27 still does not work with matrice 600 pro + zenmuse Z30 with ipad air 2 (ios 11.2.5).
when you get the application,osmo mobile update comes out.
2018-1-30
Use props
chefdesetoiles
lvl.3
  • >>>
France
Offline

Hello, unfortunately it's the same for me, the bug is not resolved with 3.1.27 update.
It is still not possible to connect the M600, and DJI GO stays on the Osmo device.

2018-1-31
Use props
OZZO
lvl.2
Flight distance : 26470558 ft
  • >>>
Iceland
Offline

I am having the same problem cant Go passed the Camera screen on the Newest version of DJI Go app for the matrice 600 Pro I thought my ipad was broken then tried on multiple devices with the newest DJI GO APP and wont get thtough, please fix it DJI really need the app to work so We can keep on filming, Works with older versions of DJI GO but how to Roll back ???

Regards

OZZO
2018-2-1
Use props
fans8cb3217b
lvl.1
Flight distance : 70781 ft
Belgium
Offline

I am having the same problem
Fix it plz Dji, need to go on a job in a couple of days
2018-2-1
Use props
DJI Elektra
Administrator
China
Offline

Hi, there. Please try to use the latest version of app. Please keep us updated.
2018-2-5
Use props
ASTURDRON
lvl.3
Flight distance : 213471 ft
Spain
Offline

What if we can not go down to 11.2.2 ?
2018-2-5
Use props
OZZO
lvl.2
Flight distance : 26470558 ft
  • >>>
Iceland
Offline

DJI Elektra Posted at 2018-2-5 00:01
Hi, there. Please try to use the 11.2.2 IOS system, our engineers are working on this kind of issue. Please keep us updated.

I´ts not possible to roll back to 11.2.2  apple has signed it of no way to roll back either DJI GO app or IOS, how can fix it while we wait for new DJI Go App ?
2018-2-7
Use props
Midnight999
lvl.2
Flight distance : 68625 ft
United Kingdom
Offline

Come on DJI once again I’m grounded with this issue and losing money!! Between firmware updates that crash and now this its getting EXTREMELY frustrating! How can we sort this NOW. Release an older version of GO for us to use so we can get back in the air
2018-2-8
Use props
DJI Elektra
Administrator
China
Offline

Midnight999 Posted at 2018-2-8 13:25
Come on DJI once again I’m grounded with this issue and losing money!! Between firmware updates that crash and now this its getting EXTREMELY frustrating! How can we sort this NOW. Release an older version of GO for us to use so we can get back in the air

Sorry for the trouble it brings. Please update to the latest version of app and provide us feedback, thanks.
2018-2-8
Use props
Midnight999
lvl.2
Flight distance : 68625 ft
United Kingdom
Offline

I have, that's exactly what the problem is! 3.1.27 still does not work! Surely you can test and see this your end?
2018-2-8
Use props
Midnight999
lvl.2
Flight distance : 68625 ft
United Kingdom
Offline

Any update on this? Last response was 2 days ago! Are you even working to resolve the issue?
2018-2-10
Use props
fans6740f347
lvl.2
Flight distance : 6636795 ft
  • >>>
Sweden
Offline

Same here.
Mission today...

M600 Pro
Z15
IPAD2, 3, 4 latest FW
IphoneX, lastest FW

With
All latest.
Major probs, even with setting the Z15 gimbal to free, doesn't accept, says "FREE", but the the ICON stays at follow.
One NFZ we where close to changed positions and the width every restart, so we couldn't take off or, fly more then 30m-ish, and then its worked, some times, some times not. Like a lottery.

:/
2018-2-10
Use props
Midnight999
lvl.2
Flight distance : 68625 ft
United Kingdom
Offline

Well, blinding customer service as ever! Anyone else had any luck with this issue? Does it effect everyone or just a few of us?
2018-2-11
Use props
fans3593671f
Second Officer
Flight distance : 5297451 ft
  • >>>
Australia
Offline

I had the same issue with my m600pro and roninmx. Just installed latest DJI go update yesterday and it’s working again
2018-2-11
Use props
DJI Elektra
Administrator
China
Offline

fans3593671f Posted at 2018-2-11 14:13
I had the same issue with my m600pro and roninmx. Just installed latest DJI go update yesterday and it’s working again

Thanks for the positive feedback. Please inform us if you have any other questions.
2018-2-12
Use props
Midnight999
lvl.2
Flight distance : 68625 ft
United Kingdom
Offline

Yes I can confirm 3.1.28 is now working with iOS, the funny thing is Android has stopped working now!! With exactly the same problem! No feed from the camera!! Crazy!
2018-2-12
Use props
DJI-Mark
Moderator

United States
Offline

Midnight999 Posted at 2018-2-12 06:15
Yes I can confirm 3.1.28 is now working with iOS, the funny thing is Android has stopped working now!! With exactly the same problem! No feed from the camera!! Crazy!

It helps to make sure that the operating system on the mobile devices are at the latest version.
2018-2-12
Use props
Midnight999
lvl.2
Flight distance : 68625 ft
United Kingdom
Offline

Mark, we were using the latest version of the operating systems, as has been described above and in other threads! It would of been nice on the official DJI forum if an admin had replied to these posts telling us there was a new version of Go released that should sort the problem instead of patronising one liners!
2018-2-13
Use props
DroneAirSupport
lvl.2
Flight distance : 137992 ft
  • >>>
Netherlands
Offline

We are experiencing comparable issue:

When connecting the M600 PRO to the DJI Go App (version 3.1.28) the DJI Go App is displaying or trying to make connection to an Osmo mobile device.

When the app finds the M600 PRO trough the wireless remote's connection it displays the m600 for a second or 2 and then switches to the Osmo Mobile device connection page where you can select the enter camera.

Tested with both apple iphone x and ipad air 2 with latest ios version, both are not working.. seems to be a bug or something inside of the new app version.(?)

The work around we are using to fullfill our commercial jobs the upcoming days is flying without the DJI Go app and using the hdmi output on the remote controller for the video feed... (this is far from ideal!)

Any fix already available?



2018-2-14
Use props
Midnight999
lvl.2
Flight distance : 68625 ft
United Kingdom
Offline

Hi, I have found 3.1.28 works? It was the previous versions that wouldnt! Have you ttied uninstalling and reinstalling?? The workaround we had was to use our Android mobile phones! Although the last flight I undertook the Android had stopped working with the same issue! I have disconnected internet access now I have the iOS app working and hopefully will never have issues with apps or firmware again!
2018-2-14
Use props
chefdesetoiles
lvl.3
  • >>>
France
Offline

Hello,
I confirm as well that the release 3.1.28 works on my side (iOS, iPad pro, all firmwares and OS are updated).
hoping the problem is solved on your side too !
2018-2-17
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules