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Reset Ronin bluetooth password
39926 18 2014-10-27
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nico
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Switzerland
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Hi,
I'm trying to reset the password (bluetooth) of my Ronin. I know there's a way with the PC Assistant but I'm on a Mac... How can I do this ?
Thanks!
2014-10-27
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info
New

Australia
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Hi,
A image capture device that tunes off an iphone but you need to use a PC to unlock the Ronin if things go pear shaped.
Macs are computers too and i would think a fair proportion of your buying segment. Cmon DJI get a mac version of the assistant for Ronin.
2014-10-27
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DJI-Julain
lvl.3

China
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It is depressing ..but we only have Window software now
2014-10-28
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asimmons
lvl.2
Flight distance : 5614557 ft
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United States
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I'm almost awestruck that there's no way to reset using a Mac.  I have a Phantom 2, and it has a Mac version Assistant.  I'm genuinely disappointed.  I expect that they'll remedy the problem, or else I'm going to have to return mine.
2014-10-29
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DJI-Paul
Second Officer
Flight distance : 41159547 ft
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China
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A Mac assistant will be released shortly.
2014-10-31
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asimmons
lvl.2
Flight distance : 5614557 ft
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United States
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That's good to hear. But I need to plan my production schedule.  Is there a window set for the release date?
2014-11-1
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DJI-Paul
Second Officer
Flight distance : 41159547 ft
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China
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A Mac assistant should be released some time this coming week.
2014-11-2
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Cata
lvl.2
Flight distance : 1045220 ft
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Romania
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The DNG for mac is now available to download.
2014-11-9
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acaldwell
lvl.1
Australia
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Is there any way to reset the ronin bluetooth password using the app?
What is the default password?
I can't even connect it and I need to adjust the gains urgently.
2014-11-27
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DJI-Paul
Second Officer
Flight distance : 41159547 ft
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China
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There's no way to reset the password via bluetooth. This would be a security issue meaning anyone can then reset your Ronin password and take control of it.
2014-11-27
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parisrem
New

United States
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DJI-Paul Posted at 2014-11-28 12:32
There's no way to reset the password via bluetooth. This would be a security issue meaning anyone ca ...

I bought a Ronin from the used department at B&H Photo. I need to be able to reset the password because I'm locked out of being able to use the Assistant App. Please direct me to instructions on how to do that on a Mac or within the App.
2014-12-7
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brian.drywallna
New

Canada
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Im still experiencing this problem. Bought a used Ronin and I cant connect via the assistant app. I've managed to connect by PC and can play with the settings there, and Ive even reset the password, but it doesnt tell me what its been reset too. So I still cant login on my mobile. Any solutions or guesses as to what the password is?
2015-7-25
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darrin
Second Officer
Flight distance : 1004731 ft
United States
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brian.drywallna Posted at 2015-7-25 08:48
Im still experiencing this problem. Bought a used Ronin and I cant connect via the assistant app. I' ...

same issue here defauted ronin for other issues and now locked out!! The reset password doesn't allow a password to be added or provide a hint..does anyone at DJI test the software before release?? This is production equipment rendered useless..sad dji very sad!!!

when reopening the app a new name/password can be set but the go button doesnt work?? on android
when connected to PC via bluetooth asks for password only..no reset option..whats the defalt password??
2016-5-15
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fansf732512f
New

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info@brisbanehe Posted at 2014-10-27 21:39
Hi,
A image capture device that tunes off an iphone but you need to use a PC to unlock the Ronin if things go pear shaped.
Macs are computers too and i would think a fair proportion of your buying segment. Cmon DJI get a mac version of the assistant for Ronin.

I forgot the password of my dji ronin
Thank you
2017-1-10
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fansf732512f
New

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info@brisbanehe Posted at 2014-10-27 21:39
Hi,
A image capture device that tunes off an iphone but you need to use a PC to unlock the Ronin if things go pear shaped.
Macs are computers too and i would think a fair proportion of your buying segment. Cmon DJI get a mac version of the assistant for Ronin.

I forgot the password of my dji ronin
Thank you
2017-1-10
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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fansf732512f Posted at 2017-1-10 01:52
I forgot the password of my dji ronin
Thank you

You can connecto to the Gimbal Assistant software in order to reset the password on the Ronin.
2017-1-12
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fanseda59aa3
New

South Africa
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Hi guys.

I connected my Ronin (first gen) to the Windows app and click Reset Password, and it said Reset Successful, however I still cannot log in using the app. Please advise what to type in the box that pops up for password? Numbers+letters or either only don't work.
2017-12-2
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fanseda59aa3
New

South Africa
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Hi guys.

I connected my Ronin (first gen) to the Windows app and click Reset Password, and it said Reset Successful, however I still cannot log in using the app. Please advise what to type in the box that pops up for password? Numbers+letters or either only don't work.
2017-12-2
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Ryan Merch
New
United States
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fanseda59aa3 Posted at 2017-12-2 09:12
Hi guys.

I connected my Ronin (first gen) to the Windows app and click Reset Password, and it said Reset Successful, however I still cannot log in using the app. Please advise what to type in the box that pops up for password? Numbers+letters or either only don't work.

Fanseda59aa3, I am SO SORRY that none of the DJI representatives could properly help you. I was having this same problem yesterday and was looking for answers and was SHOCKED that no one could give you a clear answer. So here is a clear, step-by-step process to fix your issue. And this is for all the others with the same problem now and in the future.

This will work with both the Mac and Windows version of DJI assist. You do need a computer for this reset process.  Download from here: https://www.dji.com/ronin/info#downloads

Open the DJI assist program. On the mac it would open just fine for me. On Windows, the DJI assist window was either not formatted correctly or something was wrong with my display settings, because the app had many words compressed, pushed off the window, and just flat our not visible.

After the DJI assist is open, connect your Ronin to your computer via a micro USB cable. The micro USB port is on the neck of the Ronin. Turn on your Ronin.
Now you should have your parameters being read from your Ronin by your DJI assist desktop app. This lets you know that your Ronin is INDEED connected.
NOW you can go ahead and click the "reset Password" button. It is located on the first page of the DJI assist program ("Basic" - "Gimbal" - "Reset Password")

Now be sure you close your DJI Ronin Assist app on your mobile device (completely kill it, don't just click your home button), and turn off your Ronin.
Now open your DJI Ronin Assist app on your mobile device and turn your Ronin back on. You SHOULD now see a RoninNEW device to connect to in the app. Connect to it and it should prompt you to set a password.

Please be sure to write down your passwords somewhere secure in the future.
Hope this helps.
Cheers!
2018-1-30
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