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Software Assistant2 problem
376 5 2018-1-29
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Frenck
lvl.3
Flight distance : 142723 ft
Italy
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I noticed that the Assistant 2 application installed on my MacBook does not recognize the firmware of my P4P +. Can anyone suggest me what to do?

Schermata 2018-01-29 alle 21.17.34.png
2018-1-29
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Punchbuggy
Captain
Flight distance : 395551 ft
Australia
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I can't read Italian and I cant cut-and-paste from an image into Google translate. Can you translate the message please. Otherwise I assume that Ass2 connected to the P4P OK to get you that far? Your Mac can access the internet OK otherwise?
2018-1-29
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Frenck
lvl.3
Flight distance : 142723 ft
Italy
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Punchbuggy Posted at 2018-1-29 14:52
I can't read Italian and I cant cut-and-paste from an image into Google translate. Can you translate the message please. Otherwise I assume that Ass2 connected to the P4P OK to get you that far? Your Mac can access the internet OK otherwise?

impossible to find the firmware. Please try again.
2018-1-29
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Punchbuggy
Captain
Flight distance : 395551 ft
Australia
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Frenck Posted at 2018-1-29 15:08
impossible to find the firmware. Please try again.

Thanks. And wow - haven't heard that error before. "Can't access firmware list", sure, but not that one.

Either way, it implies that there was an access problem between Ass2 and DJI's download server. Have you tries to install the firmware using the DJI GO 4 app to see if you had more success?
2018-1-29
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Frenck
lvl.3
Flight distance : 142723 ft
Italy
Offline

Punchbuggy Posted at 2018-1-29 15:45
Thanks. And wow - haven't heard that error before. "Can't access firmware list", sure, but not that one.

Either way, it implies that there was an access problem between Ass2 and DJI's download server. Have you tries to install the firmware using the DJI GO 4 app to see if you had more success?

Thank you for your answer. I managed to make the software work. I had to repeat the installation of assistant 2, probably the software version was not updated.
2018-1-29
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Punchbuggy
Captain
Flight distance : 395551 ft
Australia
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Frenck Posted at 2018-1-29 23:39
Thank you for your answer. I managed to make the software work. I had to repeat the installation of assistant 2, probably the software version was not updated.

OK. I'm very pleased to hear that you sorted it out so easily. Fly well.
2018-1-30
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