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OSMO Mobile trouble shooting...
513 3 2018-1-29
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fansf4242556
lvl.1
New Zealand
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Hello... I have just purchased the OSMO mobile and the iphone x but it is not working.... I have looked at all the youtube feeds but it keeps blinking green light and keeps saying OSMO REBOOT....what am I doing wrong... I have read the instructions and you tube tutorials but this issue is not mentioned so I have not been able to use it yet.... help/ advice would be most appreciated

Thank you

Anna
2018-1-29
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StanfordWebbie
Captain
Flight distance : 178018 ft
United States
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There is a small circular sensor on the Osmo phone holder that lets your Osmo know if nothing is mounted on your Mobile.  I've read that the shiny back of the iPhone X doesn't work well with that sensor.  People have taped a business card over that sensor and that solved their problem.  
2018-1-30
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi Anna, did you balance the gimbal well before powering on the device? If yes, you can try to disable ''Mobile Phone Detect'' in Gimbal Setting of APP.
2018-1-31
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fansf4242556
lvl.1
New Zealand
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Thank you for your reply.. I have taken it back as there is an issue with it
2018-1-31
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