DJI Grace Posted at 2018-1-31 01:38
DJI Select member orders of new products will ship 2-3 days earlier than regular orders. For example, if normal estimated shipping day is 3-5 business days then Select orders will be 1-3 business days. Currently, we are short on the Flame Red Air so the shipping day is around 10-15 business days. But again Select members will be 8-13 business days. Actual estimated shipping day depends on when you place your order.

Dear Grace, now that I have all these discount coupons that came with DJI Select but cannot use them for my Mavic Air (whenever it will arrive), can I give them away to other users? And if yes, would it only apply to the coupons for accessoires or also the one for 50% off on Care Refresh?

Wachtberger Posted at 2018-2-1 02:05
Dear Grace, now that I have all these discount coupons that came with DJI Select but cannot use them for my Mavic Air (whenever it will arrive), can I give them away to other users?

I am honestly surprised and shocked you didn't do your homework and read the FAQ:
https://store.dji.com/event/select-faq

Interesting answer on point 8:
8. Can I send my accessory coupons to others?
Yes.

eYeSkYeYe Posted at 2018-2-1 02:21
I am honestly surprised and shocked you didn't do your homework and read the FAQ:
https://store.dji.com/event/select-faq

Is it that easy to shock you? ;-)

Wachtberger Posted at 2018-2-1 02:30
Is it that easy to shock you? ;-)

In this case yes. Especially as you are known to advise others to read stuff.
My question for you: How confident you are that what it is currently in FAQ is actually true and not a mistake?
Little hint: MA waypoints anyone?

eYeSkYeYe Posted at 2018-2-1 02:32
In this case yes.  Especially as you are known to advise others to read stuff.
My question for you: How confident you are that what it is currently in FAQ is actually true and not a mistake?
Little hint: MA waypoints anyone?

Which FAQ are you referring to now, Select or Air?

Wachtberger Posted at 2018-2-1 02:37
Which FAQ are you referring to now, Select or Air?

Select FAQ for my question...

Kune Posted at 2018-1-31 23:26
yeah!! you are right.... but it makes me wonder why people from US and especially from UK have received their Mavic air already..., I would like to emphasize that many of them have been shipped later than ours...
UK and rest of Europe should be the same in terms of delivery times.... maybe 1 day later but not several days later....  

Did you get your MA yet, the stores in Australia have them in stock and they send by overnight courier, so supplies around the world are reaching the retailers ?

My Red has just arrived.

Wachtberger Posted at 2018-2-1 02:37
Which FAQ are you referring to now, Select or Air?

I believe you can transfer your coupons.
I did not read the FAQ ;) , but apparently it is stated there.

eYeSkYeYe Posted at 2018-2-1 02:32
In this case yes.  Especially as you are known to advise others to read stuff.
My question for you: How confident you are that what it is currently in FAQ is actually true and not a mistake?
Little hint: MA waypoints anyone?

I have seen FAQ's change over night,  so I would not put my money on them.
Then again, you have to start somewhere right?

In this specific case (waypoints) were stated. Even in the specs. Not sure if that is (already) true btw. I don't own a Mavic Air.

lannes Posted at 2018-2-1 04:38
Did you get your MA yet, the stores in Australia have them in stock and they send by overnight courier, so supplies around the world are reaching the retailers ?

unfortunately not yet ....  No DHL update yet...

i contacted with DJI and they dave me any solution, they told me that in 5 to 6 day they will contact me by email

Wachtberger Posted at 2018-2-1 02:37
Which FAQ are you referring to now, Select or Air?

BTW, if you say FAQ a couple of times, you get something completely different...
(almost Friday, getting a little bit silly I guess)

lannes Posted at 2018-2-1 04:38
Did you get your MA yet, the stores in Australia have them in stock and they send by overnight courier, so supplies around the world are reaching the retailers ?

unfortunately not yet ....  No DHL update yet...

I contacted with DJI and they didn't gave me any solution, they told me that in 5 to 6 day they will contact me by email

Wyke Posted at 2018-2-1 04:55
My Red has just arrived.

Congratulations!!
Very curious how you will like it

Wachtberger Posted at 2018-2-1 02:37
Which FAQ are you referring to now, Select or Air?

And now back on topic: how is DHL doing today?

Montfrooij Posted at 2018-2-1 06:04
And now back on topic: how is DHL doing today?

Pretty much as the weather today.... mostly cloudy with some sunny periods, currently mostly over UK.

Montfrooij Posted at 2018-2-1 06:04
And now back on topic: how is DHL doing today?

I assume they are doing something, but not for me...

Wachtberger Posted at 2018-2-1 06:58
I assume they are doing something, but not for me...

Man. They sure know how to keep one waiting.

eYeSkYeYe Posted at 2018-2-1 06:24
Pretty much as the weather today.... mostly cloudy with some sunny periods, currently mostly over UK.

Let's hope things will change soon.

Montfrooij Posted at 2018-2-1 07:00
Let's hope things will change soon.

After the rain, there is always a sun.... in a day, week, month...

eYeSkYeYe Posted at 2018-2-1 07:07
After the rain, there is always a sun.... in a day, week, month...

Indeed. Just wait for it.

Still same situation.... stuck on step 3 from saturday!!!

i just read in other threat than a German guy his mavic already jumped to step 4 and is out for delivery.... it seems he is going to receive it today...  but what is incredible that it was shipped on Monday... 2 days later than ours !!

I do not understand whose fault is it..... DJI or DHL.
Has DJI sent them with different types of deliveries? Ours as standard and the others as urgent priority?

Wachtberger Posted at 2018-2-1 06:58
I assume they are doing something, but not for me...

Maybe it is comming by ferry and road from the UK

lannes Posted at 2018-2-1 07:11
Maybe it is comming by ferry and road from the UK

I'd rather say it's a coach pulled by horses...

Kune Posted at 2018-2-1 07:10
Still same situation.... stuck on step 3 from saturday!!!

i just read in other threat than a German guy his mavic already jumped to step 4 and is out for delivery.... it seems he is going to receive it today...  but what is incredible that it was shipped on Monday... 2 days later than ours !!

It is just luck, his airline container must have been nearly full, while yours might have had to wait for other items to fill it up. They don't ship partially empty containers unfortunately.
Maybe this explains the DHL routing

https://forums.oneplus.net/threads/dhl-shipping-explained.405822/

Wachtberger Posted at 2018-2-1 07:17
I'd rather say it's a coach pulled by horses...

Not long to go I think, the UK buyers are getting theirs

https://mavicpilots.com/threads/ ... hipped.33522/page-4

lannes Posted at 2018-2-1 08:01
Not long to go I think, the UK buyers are getting theirs

https://mavicpilots.com/threads/any-uk-orders-shipped.33522/page-4

There is even one for Germany that was shipped two days after mine on exactly the same route and was delivered today.

Montfrooij Posted at 2018-2-1 06:03
Congratulations!!
Very curious how you will like it

That glossy red finish was worth waiting for. Definitely glad I picked it over the others. Batteries currently charging so no flight today. But I’m enjoying looking at it.

Wyke Posted at 2018-2-1 08:35
That glossy red finish was worth waiting for. Definitely glad I picked it over the others. Batteries currently charging so no flight today. But I’m enjoying looking at it.

I know that feeling!

Wachtberger Posted at 2018-2-1 08:14
There is even one for Germany that was shipped two days after mine on exactly the same route and was delivered today.

Does the tracking show any movement ?

lannes Posted at 2018-2-1 14:03
Does the tracking show any movement ?

Nothing at all, as if my parcel has ended up in the Bermuda Triangle. But that would have been a major compass error then

Wachtberger Posted at 2018-2-1 14:08
Nothing at all, as if my parcel has ended up in the Bermuda Triangle. But that would have been a major compass error then

You will probably just find it out on your door step, if you look now. In Australia courier parcels appear from nowhere and are just left there, the courier usually signs on your behalf, because they are too lazy to come back the next day

My red Mavic Air arrived today in Colorado via FedEx. I did have to stay home and sign for it.

lannes Posted at 2018-2-1 14:16
You will probably just find it out on your door step, if you look now. In Australia courier parcels appear from nowhere and are just left there, the courier usually signs on your behalf, because they are too lazy to come back the next day

Things are a bit different here. If they don't meet anyone at your house, they try to leave it with an immediate neighbour but then also put a note in your mailbox informing whom they have given it to. If they can't find anyone, they take it to the nearest post office for pick up and leave a note informing about where and when it will be ready for pick up.

Wachtberger Posted at 2018-2-1 14:25
Things are a bit different here. If they don't meet anyone at your house, they try to leave it with an immediate neighbour but then also put a note in your mailbox informing whom they have given it to. If they can't find anyone, they take it to the nearest post office for pick up and leave a note informing about where and when it will be ready for pick up.

Hopefully it will turn up tomorrow or Monday

Kune Posted at 2018-2-1 07:10
Still same situation.... stuck on step 3 from saturday!!!

i just read in other threat than a German guy his mavic already jumped to step 4 and is out for delivery.... it seems he is going to receive it today...  but what is incredible that it was shipped on Monday... 2 days later than ours !!

The Eagle has landed!
It was eventually delivered this morning at 08:56 h. First reports will follow later.
@Kune: I really hope your's will arrive today too since they were in the same shipment from China.

Wachtberger Posted at 2018-2-2 03:47
The Eagle has landed!
It was eventually delivered this morning at 08:56 h. First reports will follow later.
@Kune: I really hope your's will arrive today too since they were in the same shipment from China.

Really glad you received today!!! !!  nightmare is over!!

Mine is still out there...Mayb it is coming by truck! because it is in Belgium at the moment.... so I won't have it till next week...

Kune Posted at 2018-2-2 03:56
Really glad you received today!!! !!  nightmare is over!!

Mine is still out there...Mayb it is coming by truck! because it is in Belgium at the moment.... so I won't have till next week...  [view_image]

So at least your tracking was updated, good sign! Since it was in Brussels that early this morning you might still get it today or tomorrow. It's DHL Express and that gets delivered with priority and independent from normal shipments. I cross my fingers for you!

Wachtberger Posted at 2018-2-2 03:47
The Eagle has landed!
It was eventually delivered this morning at 08:56 h. First reports will follow later.
@Kune: I really hope your's will arrive today too since they were in the same shipment from China.

Finally, we can now close the thread , just joking have a great weekend flying

lannes Posted at 2018-2-2 04:11
Finally, we can now close the thread , just joking have a great weekend flying

Thank you very much dear friend and thank you again for the good exchange we have had about 12 hours ago! And from my first impressions the Mavic Air is absolutely WOW :-) Detailed report will follow later.