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DJI Spark cooling fan
2222 15 2018-1-30
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AKRESCUE
lvl.1
Flight distance : 830 ft
United States
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Just received the Spark Fly combo.  Cooling fan worked on initial startup but after upgrading to firmware 01.00.0900 the cooling fan does not work.
2018-1-30
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S-e-ven
Captain
Flight distance : 3787533 ft
Thailand
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Try: Do the update again
2018-1-30
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AKRESCUE
lvl.1
Flight distance : 830 ft
United States
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S-e-ven,  I did and the update took and the fan still doesn't work (almost to hot to touch).  I even went and downgraded firmware to .0800 and then back to .0900.
2018-1-30
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AKRESCUE
lvl.1
Flight distance : 830 ft
United States
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I'm also getting: Barometer Data Error / Aircraft Encoder Error / Navigation System Error
2018-1-30
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eYeSkYeYe
Captain

United States
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Now, that sounds nasty.... I guess following link should help: https://www.dji.com/support
2018-1-30
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AdamTheGreat
lvl.4
Flight distance : 56991 ft
United States
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Where did you purchase it from? If you can return/exchange it, that's what I'd do.
2018-1-30
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Grmachine
Second Officer
United States
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Send it in before it ends up looking like one of those Hoverboards
2018-1-30
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AKRESCUE
lvl.1
Flight distance : 830 ft
United States
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AdamTheGreat Posted at 2018-1-30 08:03
Where did you purchase it from? If you can return/exchange it, that's what I'd do.

Overstock.com.  I will return it.
2018-1-30
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AdamTheGreat
lvl.4
Flight distance : 56991 ft
United States
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AKRESCUE Posted at 2018-1-30 08:06
Overstock.com.  I will return it.

Good choice. Especially since it is brand new, who knows what internal components overheated, etc.

Not sure if you have Amazon Prime, but they have Used - Like New on the warehouse. These are usually factory sealed but the box is dented (that's how I bought mine and it was factory sealed). https://www.amazon.com/gp/offer- ... all&mv_style_name=2

I figured it was an easy gamble, since it was from the Amazon Warehouse, returns are super easy.
2018-1-30
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DJI Elektra
Administrator
China
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AKRESCUE Posted at 2018-1-30 07:18
I'm also getting: Barometer Data Error / Aircraft Encoder Error / Navigation System Error

Sir, if you flash the firmware and the problem remains, please send it back for further check: http://www.dji.com/support. Thanks for your support.
2018-1-30
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AKRESCUE
lvl.1
Flight distance : 830 ft
United States
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DJI Elektra Posted at 2018-1-30 22:13
Sir, if you flash the firmware and the problem remains, please send it back for further check: http://www.dji.com/support. Thanks for your support.

Elektra, unit has been sent back to vendor, hopefully I can get a replacement OR my money back.
2018-1-31
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DJI Elektra
Administrator
China
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AKRESCUE Posted at 2018-1-31 05:11
Elektra, unit has been sent back to vendor, hopefully I can get a replacement OR my money back.

I see. Please contact us if you need help. Thanks for your support.
2018-2-6
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A CW
Captain
Flight distance : 11526437 ft
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United Kingdom
Online

AKRESCUE Posted at 2018-1-31 05:11
Elektra, unit has been sent back to vendor, hopefully I can get a replacement OR my money back.

Wise decision - hope the replacement works fine
2018-2-6
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S.J
Captain
Flight distance : 322454 ft
Kuwait
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hope they service the issue properly.
2018-2-6
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djiuser_VyKXszW3glLv
New

United States
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Hello every one, a few days ago,  my DJI Spark fell out of the sky (battery fell off) and now on start up, the cooling fans make a sound as if they were jammed or somthing is stuck inside. Someone please help. Thanks!
2019-11-19
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ssylca44
Captain
Flight distance : 118343 ft
Canada
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djiuser_VyKXszW3glLv Posted at 11-19 11:52
Hello every one, a few days ago,  my DJI Spark fell out of the sky (battery fell off) and now on start up, the cooling fans make a sound as if they were jammed or somthing is stuck inside. Someone please help. Thanks!

The best advice would be to send it for repairs. If you are so inclined you could remove the top and see if the fan is rubbing on something.
2019-11-19
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