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Mavic Air Wifi Only not working
20142 22 2018-2-1
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CaptCraig
lvl.2
Flight distance : 32242 ft
United States
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I am able to connect my remote and Mavic Air together without the rc cable, I can take off and fly however I can only see a blank aircraft disconnected screen on the Go4 App, I goto the Wi-Fi Connection, scan the QR code and I get a "failed to connect error"  Customer support is useless, I had no problem connecting with my Spark via Wi-Fi but this has me lost. My best guest is there is a problem with my Galaxy S7 Edge. Can anyone please help?
2018-2-1
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G_Sig
Captain
Flight distance : 3430526 ft
Iceland
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What are you trying to connect to the WiFi on your phone? You use rc cable to connect the phone and Rc or use the phones WiFi to aircraft without RC not both at same time. Did you hold the Funcition button long enauf?


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2018-2-1
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DJI Thor
Administrator
Flight distance : 13599 ft
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Craig, Mavic Air is using the USB cable for connecting the RC and mobile device, then choose Enter Camera View if there is a page popping up. If you need to control the drone directly by a mobile device, you need to switch the drone to WiFi mode, please kindly refer to the manual G_Sig posted above, more info needed, please visit: https://dl.djicdn.com/downloads/ ... 20Manual%20v1.0.pdf
2018-2-1
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Buzzyone
First Officer
Flight distance : 1696183 ft
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United Kingdom
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The Air remote has to be connected by a cable to your display device. It’s not like the Spark which used WiFi. Everyone seemed to hate that anyway!

2018-2-1
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Bigplumbs
Second Officer
Flight distance : 68299 ft
United Kingdom
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Buzzyone Posted at 2018-2-1 21:46
The Air remote has to be connected by a cable to your display device. It’s not like the Spark which used WiFi. Everyone seemed to hate that anyway!

The WiFi on my sparc connection worked well.

Also you must ensure that when you use a cable to connect to your Tablet that it is a proper data cable. Som cables are just charge cables. If the ones that came with the Mavic Air were longer people would not have this issue as they are proper data cables but only long enough for phones. Tablets need longer cables which you need to buy but make sure they are data
2018-2-1
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CaptCraig
lvl.2
Flight distance : 32242 ft
United States
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G_Sig Posted at 2018-2-1 18:10
What are you trying to connect to the WiFi on your phone? You use rc cable to connect the phone and Rc or use the phones WiFi to aircraft without RC not both at same time. Did you hold the Funcition button long enauf?
I read the other post and now understand that the RC cable must be connected to the device and the controller, thanks for the answers.
2018-2-2
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CaptCraig
lvl.2
Flight distance : 32242 ft
United States
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Buzzyone Posted at 2018-2-1 21:46
The Air remote has to be connected by a cable to your display device. It’s not like the Spark which used WiFi. Everyone seemed to hate that anyway!

Yeah it was a love/hate thang with me, thanks for the answer.
2018-2-2
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G_Sig
Captain
Flight distance : 3430526 ft
Iceland
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CaptCraig Posted at 2018-2-2 07:11
I read the other post and now understand that the RC cable must be connected to the device and the controller, thanks for the answers.

Then you must use USB cable and be sure to set your S7 USB port to MTP not just charging.
2018-2-2
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djiuser_DKkvq95h9wRn
lvl.1
Flight distance : 4238 ft
United States
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G_Sig Posted at 2018-2-2 07:23
Then you must use USB cable and be sure to set your S7 USB port to MTP not just charging.

Here's what worked for me to get my phone (Motorola Droid) to connect to the controller. Open the DJI GO4 app with the cable hooked between your phone and the remote (both powered on). Now don't select connect my drone instead click on the three dots in the upper right of the GO4 page and select Find My Drone. Let it do it's thing for a minute then back out to the GO4 home page. When I did that it showed me connected and FLY NOW was highlighted. It's been connecting ever since.
2018-2-23
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mevoyalmundocom
lvl.1
Flight distance : 4189 ft
Cambodia
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Same problem, WiFi is not detected by my iPhone 6s
2018-2-23
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fansdef19292
lvl.2
Panama
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Hello greetings...

I try by all means to connect my new mavic air drone via wifi, and unfortunately it does not work after following all the steps of the manual and all the tutorials of DJI and other people does not work, but I found in the forums that many people have this problem but they do not say how to solve it, I bought it in Miami and I live in Panama. What should I do ... the drone has never been flown and only has 3 days of purchase-
2018-3-3
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milindian
lvl.1
Flight distance : 1633 ft
Sweden
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I don't know if this helps, but I'll post just in case. Try turning off your mobile data (e.g. 4G) and then following the WiFi connection setup on the DJI app. Also make sure that there is enough juice left in the drone battery. Mine wouldn't output a WiFi signal when I only had "one dot" of battery left.
2018-3-3
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HenryHM
Second Officer
Flight distance : 456363 ft
Australia
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hi guys,  when I hold the multifunction button I hear a beep once and then two beeps that is only when you release the button.. if it is released when the first beep herd then the WiFi is not activated. the second issue was linking the remote.. you have to follow the steps to relink after using WiFi.. Cheers
2018-3-5
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Jivan Moulandi
lvl.2
Switzerland
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HenryHM Posted at 2018-3-5 02:47
hi guys,  when I hold the multifunction button I hear a beep once and then two beeps that is only when you release the button.. if it is released when the first beep herd then the WiFi is not activated. the second issue was linking the remote.. you have to follow the steps to relink after using WiFi.. Cheers

thanks managed to do so!
2018-3-7
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HenryHM
Second Officer
Flight distance : 456363 ft
Australia
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all good now?
2018-3-8
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fanse933b3ca
lvl.3
Flight distance : 2302727 ft
France
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Thank you Henry, it worked out....waiting after the second beep, thanx for the tip
2018-3-9
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VILLETTE
lvl.2
Flight distance : 1551 ft
France
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HIE     MY I PAD OR  GALAXY S7 DON T RECOGNIZE WIFI FROM MY MAVIC AIR
2018-4-1
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VILLETTE
lvl.2
Flight distance : 1551 ft
France
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HIE    MY IPAD MINI OR MY GALAXY S7 DON T RECOKNIZE MY MAVIC AIR  SO AS MAVIC SUPPORT RECOMMENDED I PRESS FONSTION BUTTON FOR 9 SEC AND IT S OK I HAVE THE CONNEXION BUT I LOSE THE REMOTE CONTROLER CONNEXION IF I CONNECT BEFORE THE MAVIC AND AFTER I CONNECT THE CONTROLER  BY PRESSING THE FONCTION BUTTON FOR 5 SEC I CONNECT THE CONTROLER BUT I LOSE THE THE WIFI CONNEXION   SO IMPOSSIBLE FOR ME TO FLOWN WITH WIFI CONNEXION  I CAN ONLY FLOWN WITH CABLE I TRY TO RESOLVE SINCE ONE WEEK BUT IMPOSSIBLE    HAVE YOU A SOLUTION   M THAK S
2018-4-1
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LastBoyScout
lvl.1
United Kingdom
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milindian Posted at 2018-3-3 15:30
I don't know if this helps, but I'll post just in case. Try turning off your mobile data (e.g. 4G) and then following the WiFi connection setup on the DJI app. Also make sure that there is enough juice left in the drone battery. Mine wouldn't output a WiFi signal when I only had "one dot" of battery left.

Thanks milindian, disabling my mobile data solved my problem when connecting using my phone's WiFi to connect to the Air, no cables or using the remote.

After successfully connecting via WiFi I was able to switch on my mobile phone's data again without disruption however you might want to bear in mind that there is the chance that if you loose connection that it won't be able to re-establish with the Mobile Data enabled.  Either way it's a problem that needs DJI to fix.

Additionally it is worth noting that I am able to scan the QR Code successfully AND connect to the Air's Wifi however the Go4 app fails to recognise the successful connection so I can't click "Done" and waiting for the auto-completion I get after disabling my mobile data doesn't happen.  This is the case when manually configuring and connecting via WiFi.
So this another thing that DJI needs to look into and fix  

I'm using a Motorola G5 Plus running android 7.0
2018-4-12
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stormense8
lvl.4
Flight distance : 40016 ft
Sweden
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Same problem, WiFi is detected by my One Plus 5 and connected but he app don't want to connect.
I think its my One Plus because my Nexus 6P, with only 10-20 minutes battery life, can handel it. It's the same problem/solution with Oculus Go and One Plus 5.
2018-5-12
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mihnea
lvl.1
Romania
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What I found out after repeated failures is that I had to press only once the green flashing button  to get wifi connection after I linked my phone to the drone with the remote connected.
My steps were: connect phone to rc, choose wifi connect, follow the steps written on the phone screen, connect than turn off remote and drone. Power on drone, start the app in phone with phone disconnected from the rc, press the green button from the drone until ONE beep was heard than wifi was on on the phone. Success!
2018-6-7
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DJI Dirk
lvl.1
Flight distance : 5914 ft
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milindian Posted at 2018-3-3 15:30
I don't know if this helps, but I'll post just in case. Try turning off your mobile data (e.g. 4G) and then following the WiFi connection setup on the DJI app. Also make sure that there is enough juice left in the drone battery. Mine wouldn't output a WiFi signal when I only had "one dot" of battery left.

Turning off mobile data worked for me. But in addition I have to reset my MA each time (press 6 sec. until you hear 3 beeps) before being able to connect to my phone.
2018-7-17
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Benno2005
lvl.1
Flight distance : 260632 ft
Thailand
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milindian Posted at 2018-3-3 15:30
I don't know if this helps, but I'll post just in case. Try turning off your mobile data (e.g. 4G) and then following the WiFi connection setup on the DJI app. Also make sure that there is enough juice left in the drone battery. Mine wouldn't output a WiFi signal when I only had "one dot" of battery left.

Hi yes found this out too and it helps connecting my Galaxy Note 9 ,but still not able to connect with the QR code even mobil data set to off.
2018-9-5
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