wworrall
lvl.1
United States
Offline
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My new mavic air is having major problems with the remote. My prior drone was the dji P2V. I have yet to fly this new one due to two problems:
1. the RC beeps constantly, but if you go into the djigo4 ios app it will stop when you calibrate the sticks, the calibrataion saves ok, but when you turn it off and back on, the beeping is back. the led on rc is red when beeping. It can connect to the aircraft and show the camera view. In djgo4 app it shows the version number for aircraft and rc, and they are all as they are supposed to be with latest firmware.
2. I can't reset the RC firmware because it won't connect to pc dji assistant software on windows pc. the aircraft connects to pc just fine. Turning off firewall and antivirus, installing and running as administrator, and authorizing each component of the dji assistant install doesn't fix the failure to connect. I tried this on 3 different PCs with win 10, win 7, and win 8, no different. I notice that on all the PCs I hear the usb device (RC) connecting and disconnecting sound over and over again from each PC (and of course the RC keeps on beeping). I tried 3 different usb cables including the one provided with the micro-usb c to micro-usb adapter. I read all the posts I could find regarding the beeping and the PC dji assistant connection problem and tried the suggestions.
I got no effective help from DJI chat, I sent an email suggesting a return or exchange is going to be needed. But if anyone has any solution, please let me know. thanks
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