SpiralElm
lvl.1
Flight distance : 4678 ft
United States
Offline
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Hello Everyone,
I am sure I will recieve plenty of critical responses for this post but I was hoping it could help someone down the line letting them know my experiences and constant fustratation with the Spark and DJI. One of the main problems when considering a purchase is fanboys, that post their impressions through rose color glasses and fail to see the shortcomings of the product. I must say that my experiences deal with using the Spark with Android phones, so I cannot and will not speak to the expeience of someone using Apple products, it seems that DJI only "supports" android in an afterthought. Let me qualify my statements by saying I didn't buy the spark to be a serious hobby, or a passion. I bought it to take out once or twice a month and take some neat (showing my age) videos and snapshots, I am not talking about the Inspire Level. I have spend about as much time trying to keep the Spark flying as I have actually flying it.
Along with being afraid to fly the Spark outside of a field with no trees and within very close distance with all the reports of Fly aways, which I entirely believe which I will explain below. The Spark abiites are amazing, when you can get it to work, the ability to hold itself steady in wind and video/picture quality isn't the issue, the issues are Software, Software, Software...... and such poor software and poor support it is amazing. I cannot tell you the hours I have spent connecting to the remote, then the spark, then disconnecting and connecting to Wifi, airplane mode off then on, firmware issues with the Spark, then the Remote, Then the Battery, Then the Android app. The disconnections while in flight are terrifing with such an expensive "toy". The stuttering transmission makes the control and videos almost useless, sometimes pictures will not take becuase the connection is so poor. A few months ago I heard about the OTG cable setup, which made everything better till DJI decided to stop users from using, with no real excuse and the wifi option is so poor as to really harm the experience. I try to use the DJI assistant on my PC and it updates one thing but not the other, the Andriod app is so poorly written and almost impossible to use for updates and connections to the remote are very inconsistant. The attitute of DJI company pushing updates without fixes, software enhancements (like PANO mode) when the basics still don't work correctly. Why do we need gesture mode when the remote loses connection constantly, many times I just sit there and watch my Spark hover with no control at all till it magically reconnects. The GO 4 app will shut down for no reason while flying sending the user scrambling to relauch the app before the battery runs out.
I have tried several phones, all on the approved list, with the same results. I just wish that I could lauch the Spark and fly it without constantly having the worries, and the hours required to keep it flying. The you tube videos of happy owners trying their best to show you how to update the batteries firmware or correct some error message which doesn't work with your Spark but it did for theirs.
If you decide to buy a Spark, or any DJI drone, my recommedation would be ready to spend hours to keep it flying. It isn't the low effort hobby I was wishing for, During the months I have owned it their have been several updates, none address the issues I have had.
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