DJI Thor
Administrator
Flight distance : 13602 ft
Online
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Sam, that must be really painful, I am terribly sorry to hear that. Please check the flight records on the DJI GO 4 app of this accident, check the take-off point, pull the progress bar to the end if it is right, then you can see the location of the last signal of your drone. BTW, have you reported this case to our support? If you haven't, please contact our support to start a case, if there is a doubt of the lost, we will also help to make a data analysis for this. if it's a warranty case, we will compensate the drone according to After-Sales Policy.
Here’s the link to contact us: http://www.dji.com/support
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