app on my new built in sreen crashes contantly? any help to fix  thanks

Hi there, I'm sorry for the inconvenience first. Could you refer below and export the crash log for analysis? Thanks in advance!
/sdcard/DJI/dji.pilot.pad/LOG/CRASH

i have no logs as i was trying to set it up out of the box as i just bought it???  so much disinformation on you tube I dont know what to do but its sad a new $1800.00  drone has to be defective  and not user friendly