Hi friends I have osmo mobile Gimbel this is my problem can anyone have solution for this

Hi, there. Please ensure that you open the bluetooth of your phone. Did you change a mobile for check? What is the color of your mobile device? Thanks for your support.

Hi yes I did change the mobile device I changed 2 Samsung Galaxy S7 edge at the same day did I make a mistek

The reason that DJI Elektra asked for the colour of your device is because there is a sensor in the Osmo that detects if there is a device present or not. Of there is no device detected the Osmo will not start up and activate Bluetooth.

Sir, please make sure the Bluetooth of other devices has been turned off when you connect Osmo Mobile to your mobile phone.

Your DJI GO app is not the latest.
Have another try in the  place far from electronic devices.

yep, same here.  Osmo worked fine with S8, Fails to connect with S8+.  spent hour on chat help. reset, reinstalled, off, on,...Osmo works with IOS device, so i was told it must be my phone.  yep, connects with everything else, but not OSMO.  (even tried white paper for sensor).  There is a problem here.