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P3 Standard gimbal issue after crash (video of issue)
1547 8 2018-2-9
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joshamore
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Flight distance : 67726 ft
Australia
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I crashed my Phantom 3 Standard last week. One wing snapped, but the case was mostly OK. Not so much for the gimbal.
Video of gimbal issue:

Whenever I turn on the unit, the gimbal sits slightly off centre and seems to be overloading. Diagnostics in the app are telling me everything's fine.

I took off the back plate and adjusted a screw/motor rod. It has to be pointing towards the body (I had to turn this slightly with a pair of pliers, but it's in the right location now).

Any idea how I can fix this? Or is it time to buy a Mavic?
2018-2-9
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joshamore
New
Flight distance : 67726 ft
Australia
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Note: I can't see any ribbon tearing.
2018-2-10
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DJI Thor
Administrator
Flight distance : 13602 ft
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I am sorry for the crash. For your case, since the drone has impact damaged, I suggest sending the drone in for repair. Please contact our support to start a case and send the drone in. We will help to handle it. Here’s the link to contact us: http://www.dji.com/support
2018-2-10
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AlanHd
Second Officer
Flight distance : 797365 ft
United Kingdom
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I remember seeing a video where they checked io see if the flat edge on the on the rod inside when you remove the backplate was horizontal, they then adjusted this accordingly.

On a side note I noticed your drop are on the back. I always thought these should be on diagonal corners.
2018-2-10
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joshamore
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Flight distance : 67726 ft
Australia
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AlanHd Posted at 2018-2-10 01:43
I remember seeing a video where they checked io see if the flat edge on the on the rod inside when you remove the backplate was horizontal, they then adjusted this accordingly.

On a side note I noticed your drop are on the back. I always thought these should be on diagonal corners.

Yeah, I did that. No change, unfortunately.

What do you mean by drops? Sorry, I'm not that familiar with the terminology.
2018-2-10
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AlanHd
Second Officer
Flight distance : 797365 ft
United Kingdom
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joshamore Posted at 2018-2-10 01:47
Yeah, I did that. No change, unfortunately.

What do you mean by drops? Sorry, I'm not that familiar with the terminology.

Sorry meant the anti drop pins, typing on my iPad and it’s got a mind of its own when it comes to auto correct.

You probably know but they are the pins that go through the Dampers at the top.

I would think about sending it into DJI for repair if the calibration was successful.
2018-2-10
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Betamace
lvl.4
Flight distance : 2133 ft
United States
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This video shows how to fix it
2018-2-10
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ALABAMA
Second Officer
Flight distance : 10442687 ft
United States
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Not all of the flex cable is visible.
2018-2-10
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joshamore
New
Flight distance : 67726 ft
Australia
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Betamace Posted at 2018-2-10 02:54
This video shows how to fix it
https://www.youtube.com/watch?v=jT7FHPoFrd4

Thanks for the link.

This happens sometimes, so I'm familiar with how to realign this. It didn't help, unfortunately.
2018-2-10
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