I am trying to access my Rackspace mail support account but it shows that your password has been changed. And, I didn't change it. Now, How can I get back my account?

Hi, there. Is it the account that you use in the DJI GO? Please note that you can select " Forgot your password" in the app and change the password again. Please keep us updated, thanks.

ok. I will try it surely once again.

Hi, We would like to know if your account has been accessed. Thank you.