Please select Into the mobile phone version | Continue to access the computer ver.
Flight Record Sync Failed Message
151 13 2018-2-13 01:28:29
Uploading and Loding Picture ...(0/1)
o(^-^)o
Vasco
lvl.4
Flight distance : 328058
Greece
Offline

[size=14.666666984558105px]Yesterday suddenly and for the first time after a year of usage , i was try to sync flight record and it stuck at 90% , getting "sync failed . Retry" message.

[size=14.666666984558105px]i try to erase / log out / clear cash/ reinstall app , but with no success . Same issue i got at an iphone , ipad mini and ipad pro.

[size=14.666666984558105px]I am running latest DJIGO4 app version.

[size=14.666666984558105px]Any suggestion ?
2018-2-13 01:28:29
Use props
DJI Elektra
Administrator
Online

Hi, there. I would recommend you change a wifi environment or use mobile data to sync the flight records. Please tell me the model of your mobile device. Thanks for your support.
2018-2-13 01:53:57
Use props
Vasco
lvl.4
Flight distance : 328058
Greece
Offline

DJI Elektra Posted at 2018-2-13 01:53
Hi, there. I would recommend you change a wifi environment or use mobile data to sync the flight records. Please tell me the model of your mobile device. Thanks for your support.

thanks for your rely. I try to change wifi and also i try thought 4G but unfortunately problem insists ...
2018-2-13 01:57:10
Use props
CamiloMty
lvl.2
Flight distance : 470309
Mexico
Offline

Same proble for me, please help.
I guess the problem is on dji cloud servers, somethig was wrong on some old version and the problem is coming back again and again.
I’ve got more than 350 flyies and the app tells me i’ve got only 72.
The problem is not because wifi or 4g or 3g ... i suggest (for sure) is because the data of each user, some data conflict.
What can we do for help dji to solve this big and old mess?
2018-2-13 04:22:31
Use props
Vasco
lvl.4
Flight distance : 328058
Greece
Offline

CamiloMty Posted at 2018-2-13 04:22
Same proble for me, please help.
I guess the problem is on dji cloud servers, somethig was wrong on some old version and the problem is coming back again and again.
I’ve got more than 350 flyies and the app tells me i’ve got only 72.

Since when this was started?
2018-2-13 04:24:33
Use props
Oracle Miata
First Officer
Flight distance : 112399
United States
Offline

It appears all of us currently have this problem.
2018-2-13 05:37:25
Use props
Vasco
lvl.4
Flight distance : 328058
Greece
Offline

Oracle Miata Posted at 2018-2-13 05:37
It appears all of us currently have this problem.

Is it something you dealing with lately or long time ago?
2018-2-13 05:45:58
Use props
Oracle Miata
First Officer
Flight distance : 112399
United States
Offline

It had been a few days since I flew.  First noticed yesterday morning.
2018-2-13 05:52:48
Use props
Flying Visions
lvl.4
Flight distance : 1497148
Portugal
Offline

Cant sync my flights.
iPad Mini 2 - DJI GO 3
Inspire 1
Please Fix this DJI!
2018-2-13 08:18:34
Use props
Aeroserv
lvl.1
Flight distance : 74041
United Kingdom
Offline

Same issue here with DJI Go 4 and DJI Go, gets to about 25% then fails!! V frustrating! Using iPhone and iPad with latest version of IOS.  DJI are you working on this??
2018-2-13 15:21:02
Use props
Vasco
lvl.4
Flight distance : 328058
Greece
Offline

And today , out of the blue sync starts to work properly again....!!!!
2018-2-14 02:24:27
Use props
Locoman
Second Officer
Flight distance : 141352
United States
Offline

Can't sync flight records with GO4 4.2.6 update. iOS version. This has happened before after and update, DJI needs to fix the glitch in the app. Opps, didn't read post just above me. will go and try it see if it will works. Yup, works now. All records sync to Mini 4
2018-2-14 03:29:06
Use props
ANAC PILOT
lvl.2
Flight distance : 17864
Argentina
Offline

Sync Doesnt work , Iphone 6 DJI version 4.2.6 build 3084.

Stops at 3% , Tried several WIFI and LTE networks, not helping.

Anyone ? Thanks !
2018-2-15 07:22:58
Use props
Vasco
lvl.4
Flight distance : 328058
Greece
Offline

No solution from my side..... As it appears the same way starts to work again....
2018-2-15 07:26:33
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules