Has anyone found the general information from dji, getting started, downloading firmware updates, or anything else to be a pleasure? I just got a new dji phantom 4 pro plus, have read, God only knows how much, and every attempt to have success on any level seems next to impossible!!

hi Rhonda1 whats the issue? have you registered the aircraft?

This page might help if you've not seen it yet:-

https://www.dji.com/phantom-4-pro/info#video

Check Youtube, there are many great Tutorials including one from DJI. Take your time and relax. Many times it is best to put things down and start fresh another day.