Please select Into the mobile phone version | Continue to access the computer ver.
cant connect win10 PC
389 5 2018-2-17
Uploading and Loding Picture ...(0/1)
o(^-^)o
aalbatross
lvl.2
Australia
Offline

I cannot seem to connect both a laptop and desktop both running win10 32 bit to the Assistant 2 application (latest version 1.2.0)
yes I installed the 32 drivers.
yes I did a clean install.
yes I checked for USB conflicts, com ports etc, all ok
any help/ideas ?


USB device manager

USB device manager
2018-2-17
Use props
Hexacopter
Banned
Australia
Offline

Tip: the author has been banned or deleted automatically shield
2018-2-17
Use props
kozlio#
Second Officer
Canada
Offline

so you cannot connect dji assistance from your PC with your uav? on my m210, there is a hardware switch on the uav at the usb connector i must choose so that the PC can read the usb signal
2018-3-5
Use props
Skyline-UAV
lvl.1
Flight distance : 2286
Offline

Old post but had the same problem a while back. Discovered that Win 10 has a default enforcer mode for drivers.

Win 10 will not install a driver without a 'valid digital signature' ie the dji driver I had at the time. It will without notification install the nearest valid driver it has instead.

To turn off this Win 10 feature! do the following:

1. Hold 'shift key' and restart Win 10. This will open the troubleshooting menu at startup.
2. Select advanced Option then opt to turn OFF enforcer mode for signatures.
3. Re-boot normally and confirm choice.
4. Re install dji driver

Worked for me.
2-9 09:19
Use props
Wipeout
lvl.2
Flight distance : 305632
United States
Offline

Simplest things first. Have you tried using a different cable. I know it says the port is working but this can happen.
2-17 18:47
Use props
margvrDRmoz2015
lvl.2
United States
Offline

Look again, maybe you didn’t connect the cable correctly.
There was a similar situation with me, and only after re-checking the cable everything turned out.
2-18 05:38
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules