Hey guys so I've had my mavic for some ticme now. I've gotten great at flying it, and really enjoy it. I was flying it and it wouldn't respond to the controller, and flew smack into the side of a building. I bought DJI refresh in december. The issue is that the payment says its pending, and i had that email from when i bought it, thinking that It was a confirmation email and never bothered to look at it.  Im asking if I finished the payment, would it still apply to my drone and I could make the claim? Thanks

Hi there, could you tell us your case number here? We'll check the exact status and see whether we can help.