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FIRMWARE UPDATE ISSUE
1165 10 2018-2-23
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fans3c3c49b5
lvl.1
Flight distance : 456591 ft
Canada
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I  have a slightly different firmware update issue, although I have managed to update everything, now I have 2 solid red lights and I can only fly 50 feet away fro me and 50 feet high, its like my drone is trapped in a box 50 x 50, any thoughts?
2018-2-23
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DJI Elektra
DJI team
Hong Kong
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Hi, there. Please tell me the model of your drone? Any error message from the app? Please ensure that you log in the DJI Account and do not fly in NFZ. Thanks for your support.
2018-2-23
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Bashy
First Officer
Flight distance : 2354357 ft
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United Kingdom
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Log out and log back in again tends to help if you are not in a NFZ
2018-2-23
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fans3c3c49b5
lvl.1
Flight distance : 456591 ft
Canada
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DJI Elektra Posted at 2018-2-23 20:23
Hi, there. Please tell me the model of your drone? Any error message from the app? Please ensure that you log in the DJI Account and do not fly in NFZ. Thanks for your support.

HI There,

I am not in a NFZ and I do have any error msgs either, just the solid red lights at the front and I can only fly 50 feet away, must be a setting somewhere
2018-2-25
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DJI Elektra
DJI team
Hong Kong
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fans3c3c49b5 Posted at 2018-2-25 08:53
HI There,

I am not in a NFZ and I do have any error msgs either, just the solid red lights at the front and I can only fly 50 feet away, must be a setting somewhere

Please tell me the model of your drone. So I can confirm the status for you. Thanks for your support.
2018-2-26
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fans3c3c49b5
lvl.1
Flight distance : 456591 ft
Canada
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DJI Elektra Posted at 2018-2-26 23:19
Please tell me the model of your drone. So I can confirm the status for you. Thanks for your support.

WM330A

HOPE THAT THE CORRECT NUMBER, I also get a msg on my app thats my phone is fully loaded this will have restrictions on flight
2018-3-7
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Geebax
First Officer
Australia
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fans3c3c49b5 Posted at 2018-3-7 19:48
WM330A

HOPE THAT THE CORRECT NUMBER, I also get a msg on my app thats my phone is fully loaded this will have restrictions on flight

The issue will be that you need to log into the app when you are at home near a WiFi point. You log in, but never log out again, that then releases the 50 Metre boundary, as long as you have beginner mode switched off. As for the warning about the phone processor being fully loaded, DJI Go App software is becoming more demanding with every new version, and the phones are not able to keep up. The trick is to shut down any other processes on your phone to lessen the workload.
2018-3-7
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fans3c3c49b5
lvl.1
Flight distance : 456591 ft
Canada
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I have tried logging in and out of the app both the app and assistant with still no luck is till have the red LEDs at the front
2018-3-8
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Aardvark
Second Officer
Flight distance : 384432 ft
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United Kingdom
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fans3c3c49b5 Posted at 2018-3-8 12:23
I have tried logging in and out of the app both the app and assistant with still no luck is till have the red LEDs at the front

Two red LEDs on front arms is the normal state for the P4, those are the 'navigation' lights.
The LEDs on the rear arms are aircraft status and help to indicate just that.
2018-3-8
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fans3c3c49b5
lvl.1
Flight distance : 456591 ft
Canada
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Ok thank you but usually once calibrated the craft has th flashing green lights and I don't get that, the craft is updated the app too and firmware, log in and out of every app not sure what I am doing wrong
2018-3-8
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DJI Elektra
DJI team
Hong Kong
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fans3c3c49b5 Posted at 2018-3-7 19:48
WM330A

HOPE THAT THE CORRECT NUMBER, I also get a msg on my app thats my phone is fully loaded this will have restrictions on flight

Did you change a battery before you had this situation? Please reboot the AC and app again to check if you solve the problem. Thanks for your support.
2018-3-9
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