My Mavic Air battery have the 2 middle lights on and notthig is working I can not turn it off or update anythig on DJI assistant it always said that i need more than 50% of battery. I tried to let it charge for 1 hour and retry update and same thing

same thing as describe in this video

I guess it is the battery malfunctioning. Claim for a new one.

I think you need to keep it on the charger for 3-4 hours to make sure it has close to a full charge then try DJI assistant 2 again

lannes Posted at 2018-2-24 23:21
I think you need to keep it on the charger for 3-4 hours to make sure it has close to a full charge then try DJI assistant 2 again

It didnt work

Daniel Skidds Posted at 2018-2-25 06:59
It didnt work

Did you turn on the battery like normal, so that the AC is on when you connect it to the PC.
Connect the AC to the PC first then turn it on , before opening the DJI Asssitant 2  app.

Try installing the latest version from yesterday v 1.2.2.845

https://www.dji.com/mavic-air/info#downloads

Usually it happens when u try to update and battery was not charged all the way....so it dies and fw update for battery gets stuck on 2 led's. Other than that I have never seen those two lights besides when  updating firmware

lannes Posted at 2018-2-25 07:16
Did you turn on the battery like normal, so that the AC is on when you connect it to the PC.
Connect the AC to the PC first then turn it on , before opening the DJI Asssitant 2  app.

cant turn it off

$gambino$ Posted at 2018-2-25 08:47
Usually it happens when u try to update and battery was not charged all the way....so it dies and fw update for battery gets stuck on 2 led's. Other than that I have never seen those two lights besides when  updating firmware

Teh battery was full charge when it dit the update

To fix the "middle 2 LEDs staying on problem" with Mavic Air batteries:
1) If you have a fully charged FUNCTIONING Mavic Air battery, skip this step. If not, fully charge a functional Mavic Air battery.
2) Download DJI Assistant 2 V1.2.2.845, and install on your computer.
3) Charge your malfunctioning battery(ies) for at least an hour. Ignore what the LEDs do during this hour.
4) While your malfunctioning battery(ies) is charging (or if it has just charged for at least 1 hour), install a fully-charged FUNCTIONAL battery into your Mavic Air.
5) Start DJI Assistant 2.
6) Connect your Mavic Air to your computer.
7) Turn on your Mavic Air.
8) Select your Mavic Air in DJI Assistant 2
9) Update your firmware to V01.00.0300.
10) Update the rest of your fully-charged functioning Mavic Air batteries.
11) After your malfunctioning battery has charged for at least 1 hour AND after you've updated your Mavic Air aircraft to firmware V.01.00.0300, install your MALFUNCTIONING battery into your Mavic Air.
12) Turn on your Mavic Air.
13) Update to V.01.00.0300. Your first attempt will likely result in a failure notice citing the reason as your battery not being fully charged. Leave that screen up for at least 1 minute. If the update doesn't resume installing on its own, click Retry. Then your malfunctioning battery will resume and complete the firmware update.
13) Your malfunctioning battery should now be fixed!

Hope this helps!

Tried all solutions mentioned in this thread with no luck. Contacted support to see if there's anything I can do to resolve the issue. Real drag considering I just opened it out of the box today

peacekeeper Posted at 2018-3-22 17:14
To fix the "middle 2 LEDs staying on problem" with Mavic Air batteries:
1) If you have a fully charged FUNCTIONING Mavic Air battery, skip this step. If not, fully charge a functional Mavic Air battery.
2) Download DJI Assistant 2 V1.2.2.845, and install on your computer.

Thanks for the instructions. I had the problem with the 2 middle lights today and your instructions fixed it.

peacekeeper Posted at 2018-3-22 17:14
To fix the "middle 2 LEDs staying on problem" with Mavic Air batteries:
1) If you have a fully charged FUNCTIONING Mavic Air battery, skip this step. If not, fully charge a functional Mavic Air battery.
2) Download DJI Assistant 2 V1.2.2.845, and install on your computer.

Great to see someone knows how to fix a problem