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Camera problem
583 7 2018-2-24
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Rsthelen
Second Officer
Flight distance : 31722 ft
United States
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My friend fired his Phantom up and the camera went crazy, no crashes nothing new done to it ... but made a little video ....  any help?

2018-2-24
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DJI Susan
Administrator

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Sorry to read the issue. Please kindly start a case from here and send it in for diagnosis: https://www.dji.com/support
2018-2-27
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Rsthelen
Second Officer
Flight distance : 31722 ft
United States
Offline

DJI Susan Posted at 2018-2-27 05:49
Sorry to read the issue. Please kindly start a case from here and send it in for diagnosis: https://www.dji.com/support

Hello Susan, I just wanted to pop in and say thank you for reaching out, but I did a little research and I was able to fix it myself, everything working like new again!

Thanks!
2018-2-27
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AerOps
lvl.3

France
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Rsthelen Posted at 2018-2-27 20:10
Hello Susan, I just wanted to pop in and say thank you for reaching out, but I did a little research and I was able to fix it myself, everything working like new again!

Thanks!

Hello,
Could we share the diagnosis ? And how you solved this issue ? Thanks.
2018-2-28
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Rsthelen
Second Officer
Flight distance : 31722 ft
United States
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I will make a short video tomorrow and throw it up for you.
2018-2-28
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AerOps
lvl.3

France
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Rsthelen Posted at 2018-2-28 00:37
I will make a short video tomorrow and throw it up for you.

Thanks.
2018-2-28
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Rsthelen
Second Officer
Flight distance : 31722 ft
United States
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Have any questions please feel free to ask.
2018-2-28
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DJI Susan
Administrator

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Rsthelen Posted at 2018-2-28 17:40
https://www.youtube.com/watch?v=AzDNHQZwQyY

Have any questions please feel free to ask.

Anyway, nice to know you have fixed it. Clever hands!
2018-3-2
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