3x3q
lvl.2
Flight distance : 815666 ft
United States
Offline
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I consider myself to be an advanced troubleshooter. I've been working on this problem for a few days now, and I can't figure out how the hell to fix it.
The X7 was performing perfectly for me for about 2 weeks. I had it in the air flying and recording video, landed it normally (as I have done 10,000 times before), and when I took it back off again, the X7 gimbal appeared to not have any stabilization at all. The X7 just appeared to be pointing forward, and there was no way for me to take it out of this "FPV" mode. Video feed is fine, focus and camera adjustment is fine. It just won't move from pointing straight forward.
Instinctively, I went to auto-calibrate the gimbal, but it froze at 20%. I've tried auto-calibration numerous times, and it freezes at 20% every time. When I go to select a different gimbal mode, nothing happens. It doesn't appear to be a motor problem, as all three axes provide resistance when moving it with my hand while stuck in this "FPV" mode. The X7 boots up just like it normally did when turning the drone on.
I reinstalled the latest firmware. Downgraded firmware. Reupgraded firmware. Reset to factory settings. Nothing seems to be working.
My gut is telling me that this is a software issue, but I'm not positive. I will need a replacement ASAP, so I'll be contacting DJI in the morning for an expedited replacement, regardless of it potentially being a software issue.
Anyone else having this problem?
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